Megan Bailer
Hope Mills,NC
Summary
I am self-driven, highly motivated and organized. With a willingness to learn and develop new task. Committed to customer service and being a team player.
Overview
11
11
years of professional experience
Work History
Fayetteville Orthopedics & Sports Medicine
Cape Fear Valley
Fayetteville, NC
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Coordinated insurance verification processes to streamline patient admissions and reduce delays.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
Assistant Store Manager
Aeropostale
Fayetteville, NC
07.2024 - 10.2025
- Supervised daily operations to enhance customer service and optimize workflow efficiency.
- Trained and developed staff, fostering a collaborative team environment and improving retention rates.
- Implemented merchandising strategies to maximize product visibility and drive sales performance.
- Analyzed sales data to identify trends, informing inventory management and promotional planning.
- Managed scheduling and staffing to align workforce capabilities with business demands, achieving optimal coverage.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Store Mananger
Rue21
Fayetteville, NC
07.2022 - 07.2024
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Accounting Clerk
Buy Sod USA
05.2019 - 07.2022
- Check AP mailbox and shared folders daily and process all invoices within 48 hours.
- Respond to venders in a timely manner.
- Responsible for accessing AP Mailbox-filing invoices in the electronic folders and saving in Acumatica.
- Reconcile vendor statements, research, and correct discrepancies.
- Initiates vendor setup and maintain accurate vendor files.
- Set up electronic payments and maintenance of ACH information.
- Other AP tasks as assigned.
Assistant Manager
Rue21
06.2016 - 05.2019
- Immediately addressed problems with customers to promote quick and successful resolution
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
- Handled scheduling duties to ensure that the store was properly staffed at all times
- Interacted with customers as they entered the store to determine what their needs were
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Operated a cash register for cash
- Answered customer telephone calls promptly and in an appropriate manner
- Greeted customers in a timely fashion while quickly determining their needs
- Wrote sales slips
- Count registers before and after close.
Sales Associate
Rue21
07.2015 - 06.2016
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NCGeneral Education
Methodist University
Fayetteville, NCSkills
- Customer Service
- Accounts Receivable
- Account Reconciliation
- Customer service
- Problem-solving
- Attention to detail
- Computer Literate
- Ability to work in a Team
- Friendly, positive attitude
Timeline
Fayetteville Orthopedics & Sports Medicine
Cape Fear Valley
10.2025 - Current
Assistant Store Manager
Aeropostale
07.2024 - 10.2025
Store Mananger
Rue21
07.2022 - 07.2024
Accounting Clerk
Buy Sod USA
05.2019 - 07.2022
Assistant Manager
Rue21
06.2016 - 05.2019
Sales Associate
Rue21
07.2015 - 06.2016
General Education
Methodist University
High School Diploma -
Cape Fear High School