Megan Stout
Spokane,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled student support team member enthusiastic about promoting services to freshmen, transfer students and international students visiting college for first time. Well-versed in organizing resources, coordinating registration processes and resolving problems independently. Team-oriented, insightful and industrious with well-coordinated and results-driven mindset.
Overview
22
22
years of professional experience
Work History
Admissions Coordinator
Washington State University
Spokane, WA
04.2020 - Current
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Conducted student interviews and provided feedback on their application status.
- Maintained accurate records of admissions data and statistics.
- Provided guidance to prospective students regarding program requirements and options.
- Coordinated with faculty members to ensure that all application deadlines are met.
- Organized campus visits for admitted students, including tours, meetings with faculty members, and information sessions.
- Answered inquiries from prospective students about admission requirements and procedures.
- Resolved any issues related to the admission process in a timely manner.
- Performed outreach activities such as attending college fairs and high school visits.
- Collaborated with other departments within the university to ensure smooth operations of the admissions office.
- Assisted with creating recruitment plans targeting potential applicants.
- Evaluated international student applications according to established criteria.
- Managed communication between accepted students and other departments such as housing or financial aid offices.
- Answered application and enrollment inquiries from public via telephone or email.
- Conducted walk-in and scheduled facility tours for prospective students.
- Coordinated with admission team to schedule admission and recruitment programs.
- Maintained student admissions database with clear and complete student enrollment files.
- Stayed up-to-date with program, tuition and scholarship details to provide complete and accurate information to prospective students.
- Implemented strategic plans and initiatives to achieve enrollment objectives.
- Participated in school retention efforts by maintaining productive contact with active students through graduation.
- Collaborated across teams to verify student registration for required classes.
- Facilitated student admissions and processed applications and transcripts.
Development and Alumni Relations Program Assistant
Washington State University
Spokane, WA
08.2015 - 04.2020
- Assisted in the coordination of program activities and resources, including scheduling meetings, preparing materials, and providing administrative support.
- Developed reports summarizing program outcomes for stakeholders and funders.
- Generated financial reports outlining budget allocations for the College of Pharmacy and Pharmaceutical Sciences.
- Coordinated logistics related to travel arrangements for staff members attending conferences or trainings related to their respective programs.
- Added new contacts into a customer relationship management system used to track interactions with clients.
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Assisted with planning and logistics for college activities and fundraisers.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Assisted organizational efforts by filing, entering data and answering phones.
- Assisted with set up for social events and food deliveries.
- Maintained front desk to provide positive first impression.
- Handled incoming calls and directed callers to appropriate department or employee.
Clinical Research Assistant
Washington State University
Spokane, WA
07.2013 - 08.2015
- Assisted in the preparation of study protocols and informed consent documents for clinical trials.
- Performed data entry, organized and maintained participant records, monitored patient safety and prepared reports.
- Provided support with the development of case report forms and other study related documents.
- Coordinated with clinical sites to ensure timely collection of data points throughout the course of a study.
- Participated in site visits to ensure adherence to protocol requirements, review source documentation, provide training and guidance as needed.
- Communicated effectively with clinical staff regarding project timelines, expectations, protocol deviations and adverse events reporting procedures.
- Developed tracking systems for regulatory submissions including IRB applications and amendments, IND Safety Reports.
- Prepared study summary reports for investigators and sponsors using statistical software such as SAS or SPSS.
- Reviewed medical information from source documents to verify accuracy of CRF entries prior to database lock.
- Maintained accurate records of all activities related to the conduct of clinical studies including correspondence files, contracts.
- Interacted with vendors to obtain supplies necessary for conducting clinical trials such as lab kits or medication samples.
- Collaborated closely with internal stakeholders such as biostatisticians or medical writers on project specific tasks.
- Organized logistics for investigational product shipments ensuring appropriate labeling is applied prior to distribution.
- Educated clinical study participant and addressed concerns.
- Updated and maintained information accuracy within patient database.
- Acquired and maintained strong understanding of FDA requirements.
- Monitored compliance with FDA guidelines.
- Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
- Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
- Collected, processed and delivered specimens from trial participants.
- Kept patient care protocols and clinical trial operations in compliance.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Prepared treatment rooms for patient examinations.
- Processed orders for medical supplies and lab equipment.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Positioned patients properly during examination or treatment for comfort and safety.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Explained treatment procedures and physicians' instructions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Certified Medical Assistant
Providence Physician Services
Spokane , WA
02.2007 - 12.2012
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Administered rapid tests to help clinical staff assess conditions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Assisted back office patient processes to reduce office wait times.
- Administered medications under physician's supervision.
- Processed orders for medical supplies and lab equipment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Contacted medical facilities to schedule patients for admission.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Certified Medical Assistant
Rockwood Clinic
Spokane, WA
08.2002 - 12.2006
- Same Medical Assistant duties as Providence Physician Services
Education
Certified Medical Assistant - Medical Assisting
Apollo College
Spokane07-2002
High School Diploma -
Juneau-Douglas High School
Juneau, AK06-1999
Skills
- Experience in Higher Education Admissions
- Student Relations
- Academic Advising
- Student Recruiting
- Application Processing
- Data Verification
- Strong Organization
- Hospitable and Friendly
- Records Maintenance
- Database Management
References
References available upon request.
Timeline
Admissions Coordinator
Washington State University
04.2020 - Current
Development and Alumni Relations Program Assistant
Washington State University
08.2015 - 04.2020
Clinical Research Assistant
Washington State University
07.2013 - 08.2015
Certified Medical Assistant
Providence Physician Services
02.2007 - 12.2012
Certified Medical Assistant
Rockwood Clinic
08.2002 - 12.2006
Certified Medical Assistant - Medical Assisting
Apollo College
High School Diploma -
Juneau-Douglas High School