Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Assessments
Personal Information
Timeline
Generic

Megan Strevig

Curtis Bay,MD

Summary

Skilled Administrative Assistant, Receptionist, Highly sought after Customer Service skills, Greeter with a past as a Pharmacy Technician with almost 2 years of retail pharmacy experience. Detail-oriented with strong focus on efficiency and accuracy. Self-starter, reliable and dependable with superior customer service skills. Excellent data entry skills and telephone etiquette. Strong technology skills, highly adaptable and a natural organizer. Also a team player approach to work with excellent communication skills, maintaining constant positivity no matter the situation and a people person.

Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.

Versatile sales and services professional with strong background representing wide range of organizations and products, including [Product or Service] and [Product or Service]. Strategic in managing accounts with retail food stores, wholesale grocers, restaurants, hotels and institutions.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over more than [Number] years delivers energetic approach to meeting expectations.

Talented [Job Title] with great skills in relationship building, communication and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dasher/Delivery Driver

DoorDash
Baltimore, MD
06.2018 - Current
  • Time management
  • Ability to work independently, have self motivation and meet tight deadlines
  • Working under pressure
  • Multitasking
  • Organization
  • Maintaining a 100% Safety and Accuracy rating
  • Provide a professional and friendly Customer service experience at all times
  • Maintaining a 5-star overall rating
  • 100% completion rate
  • 98% early / on time rating
  • 5-star Customer service experience rating
  • Numerous mentions of going 'Above and Beyond' for customers.

Warranty Administrator

Tate Dodge Chrysler Jeep Inc
Glen Burnie, MD
01.2023 - 06.2023
  • Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly
  • Resubmits all rejected claims promptly or receives authorization to write them off
  • Ability to apply common sense understanding carrying out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Administrative Assistant

Relational Excellence, LLC
Glen Burnie, MD
11.2021 - 02.2022
  • Perform patient intakes
  • Answer a multi-line phone system
  • Check-in patients for their sessions via a Telehealth platform
  • Acquiring insurance verification for various types of insurance
  • ( Medicaid/ BCBS) Remain in constant communication with all staff regarding clients
  • Icanotes Updating patient's charts accordingly
  • Constant updating and syncing multiple calendars for Therapists, staff and CEO, throughout the day and at the end of each week for the rolling week
  • Scheduling.

Receptionist/Office Assistant

Linthicum Plumbing
Glen Burnie, MD
10.2020 - 09.2021
  • Providing excellent customer service at all times
  • Answering and directing calls using a multi-line phone system
  • Filing
  • Exceptional organization
  • Invoicing
  • Quick Books
  • Scheduling.

Receptionist/ Cashier/ Greeter

Antwerpen Volkswagen
Glen Burnie, MD
07.2018 - 01.2020
  • Answer and direct phone calls as needed
  • Work with the pubic in a professional manner
  • Excellent telephone etiquette
  • Outstanding customer service skills
  • Handling payments for both service and parts department via cash/card/check
  • Close out tickets in the Reynolds & Reynolds program
  • Input vehicle information in Excel
  • Greet customers coming into service and record any damage, Vin, mileage and customer information
  • Reynolds

Pharmacy Technician

CVS
Inwood, WV
01.2015 - 09.2016
  • Accurately and efficiently preparing prescription orders
  • Verifying prescription information and dosage
  • Entering patient and order information into the pharmacy system
  • Processing and submitting insurance claims
  • Providing quality customer service to patients and other healthcare providers

Education

Bachelor's in Psychology -

Southern New Hampshire University
04.2024

High School Diploma -

North Carroll High School
06.2004

Skills

  • Front desk
  • QuickBooks
  • Hospitality
  • Phone Etiquette
  • Medical Records
  • Cash Handling
  • Time Management
  • Outlook
  • Pharmacy
  • Accounting
  • Administrative experience
  • Organizational Skills
  • Excel
  • Medical Billing
  • Highly Proficient March 2020 Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient Electronic Health Records: Best Practices
  • Typing
  • Proficient October 2020 Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient Customer Focus & Orientation
  • Microsoft Outlook
  • Training
  • Highly Proficient August 2020 Measures a candidate's ability to analyze relevant information when
  • HIPAA
  • Microsoft Office
  • Receptionist
  • Social media management
  • English
  • Cashiering
  • Microsoft Word
  • Scheduling
  • Order Entry
  • Communications
  • Marketing
  • Computer literacy
  • Word
  • Medical Terminology
  • Medical Office Experience Administrative Support
  • Billing
  • Office Administration
  • Filing
  • Sales
  • Data Entry
  • Pharmacy Technician Experience
  • Highly Proficient February 2020 Responding to customer situations with sensitivity Full results:
  • Customer Service
  • Medical Scheduling
  • Google Docs
  • 10 Key Data Entry
  • Insurance Verification
  • ICD-9
  • Clerical experience
  • Proficient August 2020 Measures the traits that are important for successful administrative support professionals Full results: Proficient Problem Solving
  • EMR Systems
  • ICD-10
  • Office Management
  • Microsoft Excel
  • Medical Coding
  • Epic
  • Proficient March 2020 Using basic scheduling and organizational skills in an office setting Full results: Proficient Working with MS Word Documents
  • Personal Assistant Experience
  • Office experience
  • Multi-line phone systems
  • Calendar management
  • Computer skills
  • Medical receptionist
  • Proofreading
  • Medical office experience
  • Google Suite
  • Transcription
  • Project coordination
  • Event planning
  • Bookkeeping
  • Microsoft Powerpoint
  • Strategic Planning
  • Maintaining Safety
  • Safety Practices
  • Program Management
  • Process Improvements
  • Order Picking
  • Food safety understanding
  • Professional Appearance
  • Route planning expertise
  • Excellent time management
  • Customer Communication
  • Order Verification
  • Payment handling
  • Problem-Solving
  • Quick Learner
  • Vehicle Maintenance
  • Smartphone operation
  • Payment Collection
  • Clean Driving Record
  • Decision-Making
  • Valid Driver's License
  • Flexible Schedule
  • Phone orders
  • Health Code Compliance
  • Hardworking and Responsible
  • Dedicated Team Player
  • Excellent Communication
  • Merchandise Sales
  • Documentation
  • Product Distribution
  • Sales Development
  • Problem-solving aptitude
  • Analytical Skills
  • Adaptability and Flexibility
  • Self Motivation
  • Professionalism
  • Client Relations
  • Written Communication
  • Business Management
  • Product Promotions
  • Adaptability
  • Multitasking
  • Time management abilities
  • Effective Communication
  • Schedule Management
  • Team building
  • Task Prioritization
  • Problem-solving abilities
  • Team Collaboration
  • Attention to Detail

Certification

Driver's License, 09/01/13, 09/01/28, Valid, 0, 0

Work Authorization

Authorized to work in the US for any employer

Assessments

  • Administrative assistant/receptionist, Proficient, 09/01/21, Using basic scheduling and organizational skills in an office setting
  • Customer service, Proficient, 08/01/20, Identifying and resolving common customer issues
  • Project timeline management, Proficient, 12/01/20, Prioritizing and allocating time to effectively achieve project deliverables
  • Attention to detail, Proficient, 10/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Retail customer service, Proficient, 07/01/22, Responding to customer situations in a retail setting
  • Customer service, Proficient, 02/01/21, Identifying and resolving common customer issues
  • Office manager, Proficient, 04/01/22, Scheduling and budgeting
  • Work style: Professionalism, Proficient, 03/01/22, Tendency to be accountable, professional, open to feedback, and act with integrity at work
  • Data entry: Attention to detail, Proficient, 04/01/22, Maintaining data integrity by detecting errors
  • Work style: Professionalism, Proficient, 11/01/22, Tendency to be accountable, professional, open to feedback, and act with integrity at work
  • Delivery driver, Proficient, 03/01/22, Interpreting instructions or signs and solving problems
  • Administrative support professional fit, Proficient, 04/01/22, Measures the traits that are important for successful administrative support professionals
  • Customer focus & orientation, Proficient, 07/01/21, Responding to customer situations with sensitivity
  • Filing & organization, Proficient, 12/01/20, Arranging and managing information or materials using a set of rules
  • Work motivation, Proficient, 04/01/21, Level of motivation and discipline applied toward work
  • Social media, Proficient, 11/01/22, Knowledge of social media techniques and analytics interpretation
  • Spreadsheets with Microsoft Excel, Proficient, 04/01/22, Knowledge of various Microsoft Excel features, functions, and formulas
  • Front desk agent (hotel), Proficient, 07/01/21, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
  • Work style: Reliability, Proficient, 09/01/21, Tendency to be reliable, dependable, and act with integrity at work
  • Work style: Reliability, Proficient, 12/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Work style: Reliability, Proficient, 03/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Customer service, Proficient, 11/01/22, Identifying and resolving common customer issues
  • Work style: Reliability, Proficient, 07/01/23, Tendency to be reliable, dependable, and act with integrity at work

Personal Information

  • Relocation: Anywhere
  • Title: Administrative Assistant

Timeline

Warranty Administrator

Tate Dodge Chrysler Jeep Inc
01.2023 - 06.2023

Administrative Assistant

Relational Excellence, LLC
11.2021 - 02.2022

Receptionist/Office Assistant

Linthicum Plumbing
10.2020 - 09.2021

Receptionist/ Cashier/ Greeter

Antwerpen Volkswagen
07.2018 - 01.2020

Dasher/Delivery Driver

DoorDash
06.2018 - Current

Pharmacy Technician

CVS
01.2015 - 09.2016

Bachelor's in Psychology -

Southern New Hampshire University

High School Diploma -

North Carroll High School
Megan Strevig