MEGAN STURGEON
Oklahoma City
Summary
Dynamic Administrative Manager with a proven track record at OU Health, excelling in financial reporting and performance improvement strategies. Adept at risk management and staff training, I drive operational success through strategic project execution and effective team leadership, consistently achieving key performance indicators and enhancing organizational efficiency.
Overview
15
15
years of professional experience
Work History
Administrative Manager, Finance and Business Operations
OU Health
Oklahoma City
01.2024 - Current
- Developed business cases and conducted financial analyses to align with OUH strategic initiatives and KPIs.
- Collaborated with Finance and Clinical leaders to establish and implement shared objectives.
- Identified operational improvement areas, developing project management plans for successful execution.
- Worked closely with Clinical Nurse Directors and Exec Leadership to meet strategic deliverables.
- Negotiated contractual arrangements while assessing purchased services for cost reduction opportunities.
- Maintained key metrics data for Nursing and Clinical workforce programs and initiatives.
- Created executive-level presentations tailored for diverse audiences.
- Led and coached teams to achieve performance metrics through training and recognition efforts.
Controller
Dynamic Gaming Solutions
Oklahoma City
07.2022 - 01.2024
- Documented, monitored, and updated accounting policies to ensure compliance.
- Managed timely payment processing and oversight of company bank accounts.
- Reviewed departmental budgets, reporting financial performance to COO and CEO.
- Analyzed costs and profits while setting and tracking financial KPIs.
- Developed risk assessment models to evaluate investment opportunities.
- Maintained accurate filing systems for efficient record-keeping.
- Conducted internal audits and supported external audit processes.
- Collaborated with COO on HR, operational, sales, and service procedures.
District Financial Manager
Penske Truck Leasing
Oklahoma City
01.2018 - 07.2022
- Managed financial, operational, and HR functions for $65 million revenue district with eight branches.
- Oversaw team conducting weekly, quarterly, and annual tire and parts inventory counts.
- Performed inventory counts as part of audit processes, training others as subject matter expert.
- Analyzed financial and budgetary trends to inform operational strategies.
- Prepared daily, weekly, monthly, and quarterly financial data reports for management review.
- Supervised 10-member team to ensure accuracy and quality in workflows.
- Enhanced decision-making with detailed operational and risk assessment reports.
- Controlled risks through effective approval and rejection processes.
Operations Coordinator
Penske Truck Leasing
Oklahoma City
02.2017 - 01.2018
- Coordinated daily fleet maintenance and logistics operations to ensure efficient workflow.
- Streamlined inter-departmental communication to enhance operational efficiency.
- Managed scheduling for truck servicing and repairs, optimizing resource utilization.
- Implemented safety protocols to uphold compliance with industry standards.
- Maintained accurate records of all operational activities for reporting purposes.
- Conducted training sessions for new staff on operational procedures and company policies.
- Assisted in inventory management of parts and supplies, supporting smooth operations.
- Supported project initiatives focused on improving operational processes and systems.
Customer Care Representative
Landmark Fine Homes
Norman
03.2016 - 02.2017
- Assisted customers with inquiries regarding home features and amenities.
- Processed customer orders and efficiently scheduled home tours.
- Responded to customer concerns with timely solutions and support.
- Collaborated with sales team to improve customer experience during transactions.
- Maintained accurate records of customer interactions and feedback in CRM system.
- Educated clients on warranty processes and available service options.
District Financial Manager
Penske Truck Leasing
Oklahoma City
10.2013 - 03.2016
- Managed financial, operational, and HR functions for $65 million revenue district with eight branches.
- Oversaw team conducting weekly, quarterly, and annual tire and parts inventory counts.
- Performed inventory counts as part of audit processes, training others as subject matter expert.
- Analyzed financial and budgetary trends to inform operational strategies.
- Prepared daily, weekly, monthly, and quarterly financial data reports for management review.
- Supervised 10-member team to ensure accuracy and quality in workflows.
- Enhanced decision-making with detailed operational and risk assessment reports.
- Controlled risks through effective approval and rejection processes.
District Administrative Assistant
Penske Truck Leasing
Oklahoma City
07.2011 - 10.2013
- Coordinated scheduling for district meetings and events across multiple locations.
- Managed correspondence for district management team, ensuring timely communication.
- Organized filing systems for important documents and reports to improve efficiency.
- Assisted in preparation of presentations and materials for district initiatives.
- Supported budget tracking and expense reporting processes effectively.
- Facilitated onboarding processes for new administrative staff members to ensure smooth integration.
- Developed office procedures that enhanced daily operations across the district.
Total Loss Claims Adjuster
Farmers Insurance Group
Oklahoma City
03.2011 - 07.2011
- Evaluated total loss claims for accuracy and compliance with company policies.
- Collaborated with policyholders to gather necessary documentation for efficient claims processing.
- Utilized claims management software to track and manage claim progress effectively.
- Communicated claims decisions to clients with clarity and professionalism.
- Conducted thorough investigations into circumstances surrounding loss events.
- Reviewed repair estimates and settlement proposals for reasonableness and accuracy.
- Assessed vehicle values based on market value, depreciation, age, and condition.
- Verified accuracy of all information associated with claims before issuing payments.
Education
Certificate - Manager Leadership Academy
The University of Oklahoma Price College of Business
02.2025
Certificate - Leading People, Process, & Profitability
Penske Truck Leasing
11.2019
Certificate - Positive Associate Relations Training
Penske Truck Leasing
07.2018
Certificate - Essential Leadership Skills
Penske Truck Leasing
01.2016
Certificate - New Leader
Penske Truck Leasing
06.2015
Bachelor of Arts - Anthropology
University of Oklahoma
Norman, Oklahoma12.2010
Internship -
Sam Noble Natural History Museum
Norman, Oklahoma12.2010
Skills
- Financial reporting and analysis
- Budget planning and tracking
- Performance improvement strategies
- Risk management and mitigation
- Staff training and development
- Recruitment and onboarding
- Workday and AS400 proficiency
- Inventory management and auditing
- Tax compliance and reporting
- Accounts receivable management
- Payroll processing with ADP and Paychex
- Microsoft Office Suite expertise
- QuickBooks Online proficiency
- Credit card management (American Express, Chase)
- Hyperion P&L review
Leadership Membership Awards
- Best in the Area Awards, Penske, Best Lease Receivables, Best Total Receivables, Best Admin Maintenance Scorecard, 2012
- Best in the Area Awards, Penske, Best Lease Receivables, Best Total Receivables, Best Rental Receivables, 2013
- Best in the Area Awards, Penske, Best Lease Receivables, Best Total Receivables, Best Rental Receivables, 2014
- Best in the Area Awards, Penske, Best Lease Receivables, Best Total Receivables, 2015
Affiliations
EmpowHER Belonging Network, Member, OU Health, 2024
References
References available upon request.
Timeline
Administrative Manager, Finance and Business Operations
OU Health
01.2024 - Current
Controller
Dynamic Gaming Solutions
07.2022 - 01.2024
District Financial Manager
Penske Truck Leasing
01.2018 - 07.2022
Operations Coordinator
Penske Truck Leasing
02.2017 - 01.2018
Customer Care Representative
Landmark Fine Homes
03.2016 - 02.2017
District Financial Manager
Penske Truck Leasing
10.2013 - 03.2016
District Administrative Assistant
Penske Truck Leasing
07.2011 - 10.2013
Total Loss Claims Adjuster
Farmers Insurance Group
03.2011 - 07.2011
Certificate - Manager Leadership Academy
The University of Oklahoma Price College of Business
Certificate - Leading People, Process, & Profitability
Penske Truck Leasing
Certificate - Positive Associate Relations Training
Penske Truck Leasing
Certificate - Essential Leadership Skills
Penske Truck Leasing
Certificate - New Leader
Penske Truck Leasing
Bachelor of Arts - Anthropology
University of Oklahoma
Internship -
Sam Noble Natural History Museum