I am an eager, energetic, passionate, and dependable Health Professional with 5+ years of patient care and clinical administrative responsibility. Excellent ability to multitask, coordinate various projects, and work under stressful conditions, while maintaining a level of composure to make precise objective decisions. I possess excellent leadership and communication skills with a drive and passion to help those in need.
Overview
23
23
years of post-secondary education
Work History
Public Health Emergency Preparedness Admin. Asst.
Brazos County Health District
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Reviewed and edited documents for accuracy, grammar and clarity.
Trained and supervised employees on office policies and procedures.
Assisted in the establishment of a warming center.
Provided education to the local community as part of an outreach program for Public Health Emergency Preparedness.
Collaborated with the local Emergency Managers.
Attended regional and local meetings in Public Health and Emergency Preparedness.
Medical Assistant
ENT and ALLERGY ASSOCIATES OF FLORIDA
Serves as a Medical Assistant including but not limited to a wide variety of clinical and administrative functions to assist the clinic run effectively
Responsibilities include: Scheduling patients, Coordinating medical appointments for outside procedures, Taking medical histories, Explaining treatment procedures to patients, Preparing patients for examinations, Assisting the physician during examinations and procedures, Collecting and preparing laboratory specimens, Performing basic laboratory tests, Instructing patients about medication and special diets.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Emergency Room Technician
SIGNATURE CARE MEDICAL CENTER
Serves as a Health Technician, responsible for a wide variety of clinical and administrative functions to facilitate delivery of clinical care oversight for inpatient and outpatient care
Answered and responded to personal and telephone inquiries relating to administrative opportunities and monitors progress on all Service deadlines
Collaborated and communicated with a wide range of medical clinicians across multiple disciplines to include, medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff to accomplish team goal setting to ensure medical care to patients is met
Communicated tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers of the Medical Center
Prepared reports in various formats and presented data to various organizational levels, as well as resolving patient concerns through our electronic patient complaint system
Applied protective restraints as needed and at the direction of the RN
Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Carried out phlebotomy procedures and watched for adverse reactions.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Emergency Medical Technician-Basic
Allegiance Mobile Health
Initiated appropriate procedures in emergency situations i.e., CPR and /or clearing an obstructed airway
Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
Attended classes and participated in training as assigned in support of those skills necessary for expansion of duties as needed in support of both direct and indirect patient care
Successfully and accurately completed patient care reports, billing information, and all other associated documentation in a timely manner
Communicated and interacted with individuals from varying backgrounds and other health care team members in a courteous and helpful manner to facilitate medical care for patients
Compiled with required documentation when providing one-to one and close observation.
Securely transferred patients from emergency site using stretchers, continuing emergency care while en route to medical facility.
Assessed emergency scenes to identify any ongoing safety risks, mechanism of injury or nature of illness and total number of patients.
Responsible for providing a range of assistance and support for patients by providing personal patient care, support for diagnostic procedures, performing technical nursing treatments as delegated by Nursing staff, appropriate documentation and offering basic patient instruction under the guidance of a Registered Nurse
Expert in Microsoft Office applications including Microsoft Word, Microsoft Excel, Outlook, Microsoft PowerPoint, and Visio
Observed patients/residents' or residents' physical or emotional status and refer deviations and /or problems to supervisor in a timely manner
Able to identify patient concerns, and refer to the appropriate staff to maintain patient satisfaction
Expert working with hospital Automated data processing
Responsible for providing a range of patient/resident care and contributing to the completion of the nurse care plan and recovery of patients/residents
Provided direct, one-to-one observation of patients who are in danger of hurting themselves either intentionally or because of confused behavior
Redirected patients, and helped with orientation of the patient, and provides ongoing observation of the patient and reports any changes in condition to the RN
Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability
Independently set priorities and organized work to meet deadlines, ensuring compliance with established processes, policies, and regulations for a team of 3 individuals.
Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Cleaned and sterilized instruments, equipment and surfaces.
Program Assistant
Planet Fitness
Administrative Assistant
Assisted with updating and filing of changes, regulations, official publications, as well as maintaining administrative files for the department
Communicated new policies or policy changes to the fitness center personnel
Tracked electronic training records and assisted the Service to prepare learning histories, update supervisors
Developed and organized written and verbal reports
Prepared a variety of materials including letters, policies, proficiencies and reports for the Facility.