Summary
Overview
Work History
Education
Skills
Certification
Timeline
AWARDS
DISC LEADERSHIP STYLE
Generic

Megan Summers

Summary

Senior higher-education operations leader with 10+ years of experience supporting staff, faculty, and students through complex HR, payroll, compliance, and fiscal operations. Known for leading cross-functional teams, managing risk, and implementing policy and process improvements in complex academic environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Director, Payroll

Western Washington University
01.2024 - Current
  • Provide operational and strategic leadership for university payroll functions, partnering with HR, Benefits, Labor Relations, IT, and Finance to implement policy, job classification, and system changes in a complex unionized environment
  • Lead risk assessment, internal controls, and compliance activities related to payroll operations, ensuring adherence to state and federal regulations and collective bargaining agreements
  • Oversee fiscal year-end payroll processes, audit preparation, reconciliations, and documentation to support institutional financial reporting and external audits
  • Translate regulatory, contractual, and system requirements into clear guidance and training materials used by staff, faculty administrators, students and campus partners
  • Manage specialized, high-risk payroll activities including faculty healthcare premium collections and cross-departmental financial reconciliations
  • Serve as a trusted advisor to HR leadership on payroll-related operational impacts, system design, and compliance risk

Assistant Director of Payroll & HRIS

Western Washington University
01.2022 - 01.2024

IN ADDITION TO RESPONSIBILITIES AS PAYROLL ADMINISTRATOR

  • Directed payroll and HRIS operations, supervising and developing a multi-role team supporting enterprise HR and payroll systems
  • Served as subject matter expert for HR data governance, analytics, and reporting, ensuring data integrity, security, and audit readiness
  • Identified process gaps and compliance risks through internal reviews; designed and implemented corrective actions aligned with audit recommendations
  • Supported institution-wide change initiatives by aligning system configuration, business processes, and end-user training


Payroll Administrator

Western Washington University
01.2020 - 01.2022
  • Supervised payroll staff and ensured continuity of operations during peak processing cycles and regulatory deadlines
  • Administered complex payroll tax reporting and compliance activities, including federal, state, and international employment requirements
  • Interpreted and operationalized collective bargaining agreements into payroll and leave processes across multiple employee groups
  • Conducted internal audits and approved high-value payroll and vendor transactions, supporting financial accuracy and risk mitigation
  • Administered state and federally mandated reports to ensure compliance and timely reporting
  • Collaborated with HR and Benefits teams to align payroll processes with broader HR functions and system changes

Human Resources Specialist

Bellingham Public Schools
01.2018 - 01.2020
  • Administered HR operations for classified staff, including hiring, compensation, benefits eligibility, and regulatory compliance
  • Advised employees and supervisors on leave programs, healthcare benefits, and employment eligibility requirements
  • Prepared and submitted state and federal reports impacting district funding and compliance
  • Maintained and audited salary schedules, collaborating with Payroll to ensure correct compensation aligned with contracts and HR policies
  • Partnered with HR leadership and administrators to support labor relations, staffing planning, and data requests

Benefits Assistant

Western Washington University
01.2017 - 01.2018
  • Administered employee benefits, life events, and retirement enrollments using BANNER, Pay1, and the DRS system, ensuring accuracy and compliance with state guidelines
  • Coordinated closely with Payroll to reconcile healthcare billing, deductions, and vendor discrepancies with HCA and external providers
  • Provided individualized benefits consultations and facilitated group retirement trainings, supporting faculty, and staff understanding of complex benefit options and eligibility rules

Payroll Coordinator

Western Washington University
01.2013 - 01.2017
  • Processed semi-monthly payroll, journal vouchers, and vendor reconciliations, ensuring accurate and timely compensation in compliance with institutional policy and labor agreements
  • Audited timesheets and processed complex payroll actions, including garnishments, repayments, leave cash-outs, and FMLA adjustments
  • Collaborated with Accounting Services to resolve payroll discrepancies, emergency payments, reversals, and direct deposit corrections
  • Utilized Millennium FAST reports and collective bargaining agreement language to conduct regular payroll audits and ensure compliance
  • Served as primary point of contact for payroll inquiries, executive leave processing, and court-mandated wage documentation
  • Acted as backup to the Assistant Director for payroll audits and vendor oversight, supporting operational continuity

Education

B.A. - Art History

Western Washington University
Bellingham, WA
01.2011

Skills

  • Millennium FAST HR
  • Ellucian Banner HR
  • Skyward
  • SharePoint
  • OnBase
  • PageUp
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Teams

Certification

  • 2025 Leadership Development Program: Leadership Challenge Curriculum (DiSC)
  • 2017 SHRM Certified Professional
  • 2016 Professional Mediation Training Whatcom Dispute Resolution Center 2016

Timeline

Assistant Director, Payroll

Western Washington University
01.2024 - Current

Assistant Director of Payroll & HRIS

Western Washington University
01.2022 - 01.2024

Payroll Administrator

Western Washington University
01.2020 - 01.2022

Human Resources Specialist

Bellingham Public Schools
01.2018 - 01.2020

Benefits Assistant

Western Washington University
01.2017 - 01.2018

Payroll Coordinator

Western Washington University
01.2013 - 01.2017

B.A. - Art History

Western Washington University

AWARDS

2024 Western Washington University Team Recognition Award (Major Incident Response Team), 2022 Recognized Contributor, Federal Title IV Program Review

DISC LEADERSHIP STYLE

  • Leads with a calm, steady approach in complex and high-stakes environments
  • Makes data-informed decisions while balancing policy, people, and operational impact
  • Communicates diplomatically across diverse stakeholder groups and functional areas
  • Values consistency, clarity, and trust in guiding teams through change
Megan Summers