Senior higher-education operations leader with 10+ years of experience supporting staff, faculty, and students through complex HR, payroll, compliance, and fiscal operations. Known for leading cross-functional teams, managing risk, and implementing policy and process improvements in complex academic environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Director, Payroll
Western Washington University
01.2024 - Current
Provide operational and strategic leadership for university payroll functions, partnering with HR, Benefits, Labor Relations, IT, and Finance to implement policy, job classification, and system changes in a complex unionized environment
Lead risk assessment, internal controls, and compliance activities related to payroll operations, ensuring adherence to state and federal regulations and collective bargaining agreements
Oversee fiscal year-end payroll processes, audit preparation, reconciliations, and documentation to support institutional financial reporting and external audits
Translate regulatory, contractual, and system requirements into clear guidance and training materials used by staff, faculty administrators, students and campus partners
Manage specialized, high-risk payroll activities including faculty healthcare premium collections and cross-departmental financial reconciliations
Serve as a trusted advisor to HR leadership on payroll-related operational impacts, system design, and compliance risk
Assistant Director of Payroll & HRIS
Western Washington University
01.2022 - 01.2024
IN ADDITION TO RESPONSIBILITIES AS PAYROLL ADMINISTRATOR
Directed payroll and HRIS operations, supervising and developing a multi-role team supporting enterprise HR and payroll systems
Served as subject matter expert for HR data governance, analytics, and reporting, ensuring data integrity, security, and audit readiness
Identified process gaps and compliance risks through internal reviews; designed and implemented corrective actions aligned with audit recommendations
Supported institution-wide change initiatives by aligning system configuration, business processes, and end-user training
Payroll Administrator
Western Washington University
01.2020 - 01.2022
Supervised payroll staff and ensured continuity of operations during peak processing cycles and regulatory deadlines
Administered complex payroll tax reporting and compliance activities, including federal, state, and international employment requirements
Interpreted and operationalized collective bargaining agreements into payroll and leave processes across multiple employee groups
Conducted internal audits and approved high-value payroll and vendor transactions, supporting financial accuracy and risk mitigation
Administered state and federally mandated reports to ensure compliance and timely reporting
Collaborated with HR and Benefits teams to align payroll processes with broader HR functions and system changes
Human Resources Specialist
Bellingham Public Schools
01.2018 - 01.2020
Administered HR operations for classified staff, including hiring, compensation, benefits eligibility, and regulatory compliance
Advised employees and supervisors on leave programs, healthcare benefits, and employment eligibility requirements
Prepared and submitted state and federal reports impacting district funding and compliance
Maintained and audited salary schedules, collaborating with Payroll to ensure correct compensation aligned with contracts and HR policies
Partnered with HR leadership and administrators to support labor relations, staffing planning, and data requests
Benefits Assistant
Western Washington University
01.2017 - 01.2018
Administered employee benefits, life events, and retirement enrollments using BANNER, Pay1, and the DRS system, ensuring accuracy and compliance with state guidelines
Coordinated closely with Payroll to reconcile healthcare billing, deductions, and vendor discrepancies with HCA and external providers
Provided individualized benefits consultations and facilitated group retirement trainings, supporting faculty, and staff understanding of complex benefit options and eligibility rules
Payroll Coordinator
Western Washington University
01.2013 - 01.2017
Processed semi-monthly payroll, journal vouchers, and vendor reconciliations, ensuring accurate and timely compensation in compliance with institutional policy and labor agreements
Audited timesheets and processed complex payroll actions, including garnishments, repayments, leave cash-outs, and FMLA adjustments
Collaborated with Accounting Services to resolve payroll discrepancies, emergency payments, reversals, and direct deposit corrections
Utilized Millennium FAST reports and collective bargaining agreement language to conduct regular payroll audits and ensure compliance
Served as primary point of contact for payroll inquiries, executive leave processing, and court-mandated wage documentation
Acted as backup to the Assistant Director for payroll audits and vendor oversight, supporting operational continuity
Education
B.A. - Art History
Western Washington University
Bellingham, WA
01.2011
Skills
Millennium FAST HR
Ellucian Banner HR
Skyward
SharePoint
OnBase
PageUp
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Teams
Certification
2025 Leadership Development Program: Leadership Challenge Curriculum (DiSC)
2017 SHRM Certified Professional
2016 Professional Mediation Training Whatcom Dispute Resolution Center 2016
Timeline
Assistant Director, Payroll
Western Washington University
01.2024 - Current
Assistant Director of Payroll & HRIS
Western Washington University
01.2022 - 01.2024
Payroll Administrator
Western Washington University
01.2020 - 01.2022
Human Resources Specialist
Bellingham Public Schools
01.2018 - 01.2020
Benefits Assistant
Western Washington University
01.2017 - 01.2018
Payroll Coordinator
Western Washington University
01.2013 - 01.2017
B.A. - Art History
Western Washington University
AWARDS
2024 Western Washington University Team Recognition Award (Major Incident Response Team), 2022 Recognized Contributor, Federal Title IV Program Review
DISC LEADERSHIP STYLE
Leads with a calm, steady approach in complex and high-stakes environments
Makes data-informed decisions while balancing policy, people, and operational impact
Communicates diplomatically across diverse stakeholder groups and functional areas
Values consistency, clarity, and trust in guiding teams through change