Megan Sunderman
Clarinda,IA
Summary
Dynamic Clinical Consultant and Certified Brain Injury Specialist with 20 years of nursing experience, including over a decade in post-acute marketing and business development, complemented by more than 5 years of expertise in brain injury program development and service line leadership within workers’ compensation-driven environments. Proven leader in designing guideline-driven Neuro/TBI programs that enhance payer confidence, support authorization success, and foster sustainable referral growth. Combines clinical depth with strategic market insights to guide post-acute providers in aligning care quality with admissions performance and long-term growth objectives. Results-oriented professional adept at driving organizational growth through clinical process optimization, regulatory compliance, and provider engagement while transforming operational workflows to improve patient outcomes and maximize revenue.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Nurse Consultant/Independent Contractor
Confidential
02.2024 - Current
- Advised post-acute care facilities (LTACH, IRF, and SNF settings) on the development and optimization of brain injury programs aligned with workers’ compensation payer expectations.
- Supported design of guideline-driven Neuro/TBI care pathways, interdisciplinary workflows, and staff education to improve clinical consistency, staff competency, and authorization confidence.
- Consulted on referral readiness, program positioning, and clinical messaging to strengthen credibility with workers’ compensation adjusters, case managers, and managed care partners.
- Provided subject-matter expertise on catastrophic brain injury populations, including disorders of consciousness, behavioral dysregulation, and complex discharge planning.
- Collaborated with executive and clinical leadership teams to align program development efforts with operational capacity, staffing models, and sustainable growth goals.
- Client and facility names withheld to maintain confidentiality and non-disclosure agreement (NDA) obligations.
- Collected and analyzed key data to make accurate assessments.
- Identified trends in clinical data to inform decision-making and improve overall quality of care.
- Conducted thorough assessments of patients'' needs, recommending tailored interventions for optimal health outcomes.
- Guided staff in clinical best practices and evidence-based methods.
- Contributed to the development of evidence-based protocols, promoting consistent clinical practices across the organization.
- Leveraged analytical skills to interpret complex information effectively while offering actionable insights based on presented data to the healthcare team.
- Presented clinical findings and recommendations to healthcare providers, ensuring timely interventions and appropriate treatments.
- Assisted in the implementation of new clinical programs designed to enhance service offerings and meet evolving patient needs.
- Assisted in the development of educational materials for patients and their families, ensuring they had accurate information and resources necessary to manage their conditions effectively.
- Collaborated with multidisciplinary teams to optimize patient care and streamline processes.
- Created and implemented organizational policies and procedures.
- Increased stakeholder satisfaction with regular progress updates and transparent communication.
- Evaluated program outcomes to identify areas of improvement and implement necessary changes.
- Championed change management strategies aimed at fostering a culture conducive to innovation within the organization''s programs department.
- Conducted thorough needs assessments to identify areas for program expansion and improvement.
- Developed clinical policies, procedures, SOPs, reporting and assessment tools as applicable to clinical value programs.
- Improved patient outcomes by developing and implementing evidence-based clinical programs.
- Served as a subject matter expert, advising colleagues on current trends in evidence-based practice relevant to targeted disease states or conditions.
- Determined metric and baseline measures for medical management and process change outcomes and controls.
- Contributed to the development of organizational policies and procedures, ensuring alignment with regulatory standards and best practices within the field.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
Workers’ Compensation Care Coordinator / Care Plan Consultancy Team (CPCT) Consultant (Independent Contractor)
Prodigy Care Services
11.2023 - Current
- Provide independent clinical consulting and care coordination for complex workers’ compensation cases, with emphasis on catastrophic injury and brain injury populations.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Contributed to the development of organizational policies and procedures related to care coordination, ensuring alignment with industry standards and best practices.
- Streamlined referral process to specialists, reducing wait times for critical treatments.
RN Clinical Liaison / Marketing Consultant (Independent Contractor)
NeuroRestorative
10.2023 - 01.2024
- Provided clinically grounded marketing and consulting support for post-acute brain injury rehabilitation programs.
- Advised referral sources, patients, and families on program appropriateness and care pathways.
- Supported onboarding and education of clinical liaison staff to ensure consistency in referral management.
- Facilitated collaboration among healthcare providers through regular interdisciplinary meetings, fostering a team approach to patient care.
- Managed complex cases involving multiple comorbidities, coordinating appropriate resources for optimal patient management.
- Participated in quality improvement initiatives aimed at enhancing clinical outcomes, streamlining workflows, and identifying areas for potential cost savings.
- Streamlined communication between hospital staff, patients, and families to ensure timely updates and smooth transitions of care.
- Strengthened relationships between the facility and community partners by participating in outreach events and promoting available services to local residents.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Planned and executed events and marketing programs to increase qualified leads.
- Conducted thorough market research to identify emerging trends and inform strategic decision-making.
- Conducted detailed market research to identify emerging trends, enabling creation of targeted marketing strategies.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 10 key accounts.
- Increased market share with comprehensive competitor analysis and strategic positioning of marketing efforts.
- Created customized marketing materials to increase product awareness.
- Researched and evaluated potential new markets and products.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
Regional Director of Business Development
NeuroRestorative
02.2021 - 02.2023
- Served as senior clinical and strategic liaison for catastrophic injury and neuro rehabilitation referrals across multiple states.
- Strengthened referral networks within workers’ compensation and managed care markets through education and relationship development.
- Evaluated complex referrals using clinical expertise to align stakeholder expectations and facilitate appropriate admissions.
- Championed company culture within the region by embodying core values in daily operations and leading by example.
- Increased regional revenue by identifying and capitalizing on new business opportunities.
- Developed strategic partnerships with key industry players for mutual growth and expansion.
- Implemented innovative sales strategies, effectively expanding the company''s market share.
- Mentored and coached team members to achieve top performance, driving overall success within the region.
- Played a pivotal role in the company''s overall growth trajectory by consistently surpassing sales targets and setting new benchmarks for regional performance.
- Fostered open communication channels between departments for seamless collaboration and increased productivity across the organization.
- Spearheaded territory expansion initiatives by researching potential markets, evaluating risks, and executing entry strategies.
- Leveraged data-driven insights to forecast sales trends accurately and make informed decisions regarding business development efforts.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Brain Injury Registered Nurse
Craig Hospital
11.2019 - 04.2021
- Delivered specialized inpatient brain injury rehabilitation nursing care within a nationally recognized neuro rehabilitation facility.
- Supported interdisciplinary treatment planning, family education, and discharge preparation for community reintegration.
- Served as a preceptor for newly hired nurses, including new graduate RNs, providing clinical mentorship, orientation support, and education specific to brain injury rehabilitation and patient safety.
- Contributed to professional development of nursing staff through role modeling, clinical guidance, and reinforcement of evidence-based neuro rehabilitation practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Neuro/TBI Clinical Program Coordinator / RN Clinical Liaison
Colorado Acute Long Term Hospital
02.2015 - 04.2019
- Led the development and implementation of a guideline-driven Neuro/TBI program for patients with moderate to severe brain injury and catastrophic neurological conditions.
- Designed standardized clinical pathways, interdisciplinary workflows, and staff education to improve consistency, quality, and program credibility.
- Served concurrently as RN Clinical Liaison, translating program capabilities into clinically credible messaging for workers’ compensation adjusters and referral sources.
- Co-presented CEU education with national WC specialty networks, strengthening payer confidence and referral trust.
- Provided ongoing education and training for staff members, ensuring adherence to best practices and regulatory guidelines.
- Optimized resource allocation by conducting thorough budget analyses, maximizing program efficacy while minimizing costs.
- Coordinated multidisciplinary team meetings to review individual cases, promoting a holistic approach to patient care management.
- Stayed current on latest clinical guidelines and recommendations for chronic conditions such as hypertension, heart disease, diabetes and cancer.
- Developed tailored treatment plans to address individual patient needs, enhancing overall health outcomes.
- Collected and entered evaluation data according to program evaluation plan to devise strategic improvements.
- Evaluated program effectiveness through regular data analysis, identifying areas for growth and improvement.
- Enhanced patient outcomes by developing and implementing comprehensive clinical program protocols.
- Implemented quality assurance measures to maintain high standards of safety and performance across all aspects of the clinical program.
- Built strong relationships with patients and families for optimized care satisfaction.
- Implemented new policies and educated staff on changes.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Supervised and managed daily activities of clinical team consisting of [Number] physicians, nurses, and support staff.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced patient outcomes by implementing evidence-based care plans and collaborating with interdisciplinary teams.
- Reduced hospital readmission rates by providing comprehensive discharge planning and post-acute care coordination.
- Acted as a liaison between patients, families, and healthcare providers during critical situations, ensuring that all parties were informed of the current status and anticipated course of action.
- Supported nursing staff development by creating targeted training programs focused on clinical skills and best practices.
- Conducted thorough assessments of newly admitted patients to determine individual needs, establish baseline data, and develop personalized care plans accordingly.
- Maintained regulatory compliance with state and federal guidelines through ongoing review of policies, procedures, and clinical practices.
- Contributed to the development of organizational policies and procedures by incorporating best practices from industry research and professional experiences within the nursing field.
- Collaborated with case management teams to identify high-risk patients requiring additional support and resources upon hospital discharge.
- Improved efficiency in the admissions process by developing a standardized system for collecting essential information from incoming patients.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated collaboration among healthcare providers through regular interdisciplinary meetings, fostering a team approach to patient care.
ICU Travel RN – Medical Solutions
01.2014 - 01.2015
RN Clinical Liaison / Case Manager – Colorado Acute LTCH
01.2013 - 01.2014
RN Clinical Liaison – Vibra Hospital / Vista View Care Center
01.2012 - 01.2013
ICU Float Pool RN – St. Anthony Hospital
01.2010 - 01.2012
Education
Bachelor of Science -
Regis University
Denver, CO2026
Associates of Science in Nursing (RN) -
Southwestern Community College
Red Oak, IA2002
Licensed Practical Nursing (LPN) -
Iowa Western Community College
Clarinda, IA2001
Skills
- Dual expertise in brain injury program development and WC-focused market growth
- Proven ability to translate clinical excellence into authorization confidence and referral performance
- Trusted advisor to executive leadership, payers, and interdisciplinary teams
- Brain Injury Program Development & Optimization (WC-Focused)
- Workers’ Compensation Market Strategy & Referral Growth
- Clinically Driven Marketing & Business Development
- Neuro/TBI Clinical Pathway & Workflow Design
- Stakeholder Education (Adjusters, Case Managers, Providers)
- Interim & Project-Based Clinical Liaison / DBD Support
- Neuro & Catastrophic Injury Care
- Brain Injury Program Design
- Workers’ Compensation Authorization & Referrals
- Clinical Liaison Leadership
- Post-Acute Market Development
- Interdisciplinary Collaboration
- Payer & Stakeholder Education
- Evidence-Based Practice
- Strategic Growth Planning
- Business Development: Strategic Planning, Market Analysis, Revenue Cycle Management, Growth Strategy
- Program Development: New Service Line Launch, Clinical Protocol Development, Quality Improvement (QI)
- Clinical Operations: Workflow Optimization, Regulatory Compliance (HEDIS, Joint Commission), Patient Care Quality
- Tools/Tech: MS Office Suite (Excel, PowerPoint), EHR Systems, Data Analytics Tools
- Professional networking
- Interdisciplinary collaboration
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
Affiliations
- Brain Injury Alliance of Iowa
- American Association of Neuroscience Nurses (AANN), Member (ID No. 00376467)
- Brain Injury Association of America
- American Association of Neuroscience Nurses (AANN) – Rocky Mountain Chapter (CO), Member (ID No. 04005060)
- American Nurses Association (ANA & State Membership), Member (No. 12394925)
- Alumni, Phi Theta Kappa Honor Society
Certification
- Certified Professional in Healthcare Quality (CPHQ)
- Project Management Professional (PMP)
- Registered Nurse (RN) – Iowa / Multi-State License | License No. 11042 | Expires 11/15/2028
- Certified Brain Injury Specialist (CBIS) – Brain Injury Association of America | Certificate No. 1537590 | Expires 12/11/2026
- Group Administrator / Proctor – Academy of Certified Brain Injury Specialists (ACBIS) | Member ID No. 00376467
- Basic Life Support (BLS) – American Heart Association | eCard Code 255417404549
Languages
English
Native or Bilingual
Spanish
Limited Working
Professional Development
- CEU Instructor and Presenter: Workers’ Compensation and Neurorehabilitation
- RN-BSN Capstone Project: Streamlining Post-Acute Care (PAC) Referral Management for Prodigy Care Services
Timeline
Clinical Nurse Consultant/Independent Contractor
Confidential
02.2024 - Current
Workers’ Compensation Care Coordinator / Care Plan Consultancy Team (CPCT) Consultant (Independent Contractor)
Prodigy Care Services
11.2023 - Current
RN Clinical Liaison / Marketing Consultant (Independent Contractor)
NeuroRestorative
10.2023 - 01.2024
Regional Director of Business Development
NeuroRestorative
02.2021 - 02.2023
Brain Injury Registered Nurse
Craig Hospital
11.2019 - 04.2021
Neuro/TBI Clinical Program Coordinator / RN Clinical Liaison
Colorado Acute Long Term Hospital
02.2015 - 04.2019
ICU Travel RN – Medical Solutions
01.2014 - 01.2015
RN Clinical Liaison / Case Manager – Colorado Acute LTCH
01.2013 - 01.2014
RN Clinical Liaison – Vibra Hospital / Vista View Care Center
01.2012 - 01.2013
ICU Float Pool RN – St. Anthony Hospital
01.2010 - 01.2012
Bachelor of Science -
Regis University
Associates of Science in Nursing (RN) -
Southwestern Community College
Licensed Practical Nursing (LPN) -
Iowa Western Community College