Natural leader skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bumbles Bake Shop
05.2021 - Current
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding existing or previous orders.
Brainstormed new ideas for cake and cookie decorations.
Tracked stock using company inventory management software.
Completed orders and organized orders.
Server
Harvest Pizzeria
04.2021 - 08.2023
Cultivated warm relationships with regular customers.
Worked with POS system to place orders.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Education
Human Capital Management And Leadership
Miami University
Oxford, OH
05.2026
High School Diploma -
Dublin Jerome High School
Dublin, OH
05.2022
Skills
Flexible and Adaptable
Team building
Decision-Making
Multitasking Abilities
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Interpersonal Communication
Organization and Time Management
Extracurriculars
Volunteered for the Ronald Mcdonald house, preparing and serving meals to those who were staying there.
Timeline
Sales Associate
Bumbles Bake Shop
05.2021 - Current
Server
Harvest Pizzeria
04.2021 - 08.2023
Human Capital Management And Leadership
Miami University
High School Diploma -
Dublin Jerome High School
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