Summary
Overview
Work History
Education
Skills
Timeline
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Megan Tanner

Missoula,MT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Package Handler

UPS
09.2023 - 02.2024
  • Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Night Shift Lead

Delta Global Services
05.2016 - 09.2023
  • Observed each team member to carry out duties and provided constructive criticism.
  • Learned and adapted quickly to new technology and software applications.
  • Managed communication between associates and management, addressing key issues and needs.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Sales Floor Supervisor

Carters Oshkosh
01.2016 - 05.2016
  • Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Successfully drove new product lines to increase annual profits by 20%.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Resolved escalated customer complaints professionally while maintaining company reputation.

Retail Sales Supervisor

Justice Clothing
08.2014 - 01.2016
  • Implemented new sales strategies resulting in a 15% increase in quarterly revenue.
  • Conducted regular staff meetings to discuss goals, challenges, and opportunities for improvement within the retail environment.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Maintained sales staff by selecting, orienting and training 15 full-time and part-time employees.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Education

Bachelor of Science - Business Management

Montana State University - Billings
Billings, MT
05.2024

Associate of Science - Health Administration

The University of Montana
Missoula, MT
12.2021

Skills

  • Supervision and leadership
  • Excellent Communication
  • Flexible and Adaptable
  • Multitasking and Prioritizing
  • Creative Thinking
  • Microsoft Office
  • Data Entry
  • Networking

Timeline

Package Handler

UPS
09.2023 - 02.2024

Night Shift Lead

Delta Global Services
05.2016 - 09.2023

Sales Floor Supervisor

Carters Oshkosh
01.2016 - 05.2016

Retail Sales Supervisor

Justice Clothing
08.2014 - 01.2016

Bachelor of Science - Business Management

Montana State University - Billings

Associate of Science - Health Administration

The University of Montana

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Megan Tanner