Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Megan Temgo

Lathrop,CA

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Home Depot through meticulous transaction processing and effective complaint resolution. Demonstrates exceptional communication and empathy, alongside a robust work ethic. Skilled in upselling, significantly contributing to revenue growth. Adept at leveraging customer assistance and POS system proficiency to exceed service goals.

Overview

2
2
years of professional experience

Work History

Cashier

Home Depot
12.2023 - Current
  • Efficiently processed transactions using POS systems, handling cash, credit/debit cards, and electronic payments with precision.
  • Maintained accurate cash drawer balances and reconciled discrepancies promptly.
  • Provided friendly and attentive customer service, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
  • Demonstrate strong communication skills in interacting with customers and collaborating with team members to ensure smooth operations.
  • Manage high-volume checkout lanes during busy periods, maintaining a fast-paced and organized environment.
  • Implemented upselling techniques to promote add-on sales and enhance revenue generation.


Customer Service Representative

Macdonals
02.2022 - 11.2023

assist customers in various ways, including answering inquiries, providing product information, resolving complaints, and offering guidance on product selection or service usage.

thorough understanding of the company's products and services and offering accurate information and guidance to customers.

Collaboration with colleagues and other departments to resolve complex issues and ensure seamless customer experience.

Education

Associate of Science - Science Education

San Joaquin Delta College
Stockton, CA
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Accomplishments

Graduated college with an honorol,

Languages

French
Full Professional

Timeline

Cashier

Home Depot
12.2023 - Current

Customer Service Representative

Macdonals
02.2022 - 11.2023

Associate of Science - Science Education

San Joaquin Delta College
Megan Temgo