Megan Tempel
Independence,MO
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Store Manager
Elevate Cannabis
Kansas City, MO
08.2024 - Current
- Lead daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and worked with procurers to place orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Managed inventory tracking and physical inventory counts to minimize loss.
Store Manager
New Growth Horizons
Kansas City, MO
10.2022 - 08.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Provided feedback on marketing campaigns to improve effectiveness.
Store Manager
SLCC LLC
Kansas City, MO
07.2021 - 10.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Developed strategies to maximize sales and profitability.
- Developed relationships with suppliers to negotiate better prices.
- Planned special promotions or discounts based on market trends.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
General Manager
The Mixx
Overland Park, KS
05.2017 - 02.2021
- Maintained records of food inventory, supplies, and equipment.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Ensured proper portioning and serving of meals according to established standards.
- Scheduled shifts for kitchen staff in accordance with budget guidelines.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Monitored quality of dishes served by tasting them periodically throughout the day.
- Resolved customer complaints promptly in a professional manner.
- Performed routine maintenance checks on all kitchen equipment including ovens, stoves, refrigerators.
- Coordinated catering services for special events within the facility.
- Established relationships with vendors to secure favorable pricing on ingredients.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Adhered to company food, safety, quality and sanitation policies.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Monitored actions of staff and customers to uphold health and safety standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coordinated maintenance and repair of food service equipment.
- Served customers by phone to take orders and answer product or service questions.
General Manager
Noodles & Company
Greater Kansas City Area, MO
08.2008 - 09.2017
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Inspected dining and serving areas for cleanliness and proper setup.
- Assisted staff by serving food and beverages or bussing tables.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Developed and implemented staff schedules to ensure full coverage during peak hours.
- Handled customer complaints and feedback, implementing changes to improve service.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Served customers by phone to take orders and answer product or service questions.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Rotated and replenished products in display cases.
Education
High School Diploma -
Grandview High School
Grandview, MO05-2007
Some College (No Degree) - Communications
University of Missouri - Kansas City
Kansas City, MOSkills
- Operations Management
- Hourly shift management
- Employee Training
- Team Development
- Supply Ordering
- Payroll Management
- Shift Scheduling
- POS Systems
- Store operations oversight
- Retail Inventory Management
- Leading Staff Meetings
- Opening and closing procedures
- Multitasking and Organization
- Inventory Management
- Culture development
- Reliable
- Staff Management
References
References available upon request.
Timeline
Store Manager
Elevate Cannabis
08.2024 - Current
Store Manager
New Growth Horizons
10.2022 - 08.2024
Store Manager
SLCC LLC
07.2021 - 10.2022
General Manager
The Mixx
05.2017 - 02.2021
General Manager
Noodles & Company
08.2008 - 09.2017
High School Diploma -
Grandview High School
Some College (No Degree) - Communications
University of Missouri - Kansas City
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