Megan Thomas
Woodstock,GA
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of Home investment professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Overview
3
3
years of professional experience
Work History
Coordinator
HomeVestors
05.2022 - 02.2023
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed company schedule to coordinate calendar and arrange travel.
- Used job-related software to draft and finalize written correspondence and documentation.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Gathered and organized materials to support operations.
General Manager of Food Service
Branchwater
02.2020 - 04.2022
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Asst Manager
Branchwater
09.2020 - 03.2021
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Real Estate License - Real Estate
KSU
Kennesaw, GA04.2000
High School Diploma -
Lassiter High School
Marietta, GA06.1993
Skills
- Schedule Management
- Customer Needs Assessments
- Customer Service
Timeline
Coordinator
HomeVestors
05.2022 - 02.2023
Asst Manager
Branchwater
09.2020 - 03.2021
General Manager of Food Service
Branchwater
02.2020 - 04.2022
Real Estate License - Real Estate
KSU
High School Diploma -
Lassiter High School
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