Megan Thompson
Fernandina Beach,FL
Summary
Seeking a long-term career change opportunity that will broaden my experience, enhance my skills, and where I can contribute positively and productively to an organization.
Overview
11
11
years of professional experience
Work History
Flight Attendant
United Airlines
Orlando, FL
05.2016 - Current
- Provide high quality customer service to passengers based on individual needs
- Read, interpret, demonstrate and provide safety briefing to passengers as well as communicating and ensuring compliance with company and government safety and security rules and procedures
- Operate mechanical and safety equipment as well as utilizing computers, including navigation within Windows environments and data entry and retrieval of information using company operated systems
- Read, comprehend, update and use technical or specialized information
- Manage crew and passengers in any potential onboard event, including medical emergencies, assessment of security threats and a variety of difficult situations
- Provide leadership, direction, and assistance to passengers and other crew members in stressful, emergency or evacuation situations.
Merchandise Assistant for The Players
Levelwear
03.2022 - 03.2023
- Assisted with merchandise tent set up and breakdown
- Responsible for helping customers with selecting styles and sizes, while providing product knowledge
- Ensure merchandise on the sales floor is organized and replenished
- Helped with selecting styles that would be good for replenishment order
Beverage Cart Attendant
Omni Resorts and Hotels
Amelia Island, FL
03.2021 - Current
- Provided exceptional and engaging customer service with guests in a friendly and professional manner
- Checked ID's and restricted underage customers from purchasing alcoholic beverages
- Efficiently and accurately take and prepare beverage and food orders for customers
- Ensure beverage cart is restocked and clean throughout shift
- Processed cash transactions accurately and efficiently using point-of-sale software systems
- Followed food and safety and sanitation procedures
- Assisted with training of new hires in a fun and engaging way
- Assisted management with inventory
- Resolved customer complaints or inquiries promptly and courteously while upholding company values
Merchandising Sales Associate
J Crew
Jacksonville, FL
11.2013 - 05.2016
- Responsible for assisting customers with their selection of merchandise
- Ensure that the sales floor merchandise is organized and replenished
- Responsible for unpacking new merchandise shipments and prepare merchandise for sales floor display
- Responsible for processing and packaging Enterprise Selling shipments
- Assist with sales check out and merchandise returns
- Provide excellent customer service.
Temporary Assistant Manager
J Crew
Jacksonville, FL
12.2014 - 02.2016
- Responsibilities as a floor supervisor entailed providing excellent customer service
- Handled elevated customer concerns
- Assisted with the training of new hires
- Provided shift updates to management of sales goals, concerns and issues
- Maintain organization and cleanliness of store.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FLSkills
- Excellent customer service
- Adaptable and flexible
- Personable
- Conflict resolution
- Reliable
- Productive
- Efficient
- Attention to detail
- Team player
- Desire to grow
- Proficient with Microsoft
References
- Jason Hill - General Manager & Regional Golf Director 904.335.0917
- Derek Bianchi - General Manager Marshview/ Golf F&B 904.646.7932
- Jessica DaSilva - Sales Representative Levelwear 321.945.5377
- Pete Leveille - Central/North FLA Region Manager Ahead 407.810.7269
Timeline
Merchandise Assistant for The Players
Levelwear
03.2022 - 03.2023
Beverage Cart Attendant
Omni Resorts and Hotels
03.2021 - Current
Flight Attendant
United Airlines
05.2016 - Current
Temporary Assistant Manager
J Crew
12.2014 - 02.2016
Merchandising Sales Associate
J Crew
11.2013 - 05.2016
High School Diploma -
Sandalwood High School