Megan Tiffey
Barnsdall,OK
Summary
Compassionate and detail-oriented Registered medical professional, skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Utica Park Clinic
10.2010 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and maintained accurate medical records using electronic health record systems.
- Educated patients on treatment plans, medications, and preventative care measures to enhance understanding.
- Collaborated with interdisciplinary teams to coordinate patient care and improve service delivery efficiency.
- Trained new staff members on office procedures, enhancing team performance and workflow consistency.
- Implemented process improvements that streamlined patient intake procedures, reducing wait times significantly.
- Monitored inventory levels of medical supplies, ensuring adequate stock for day-to-day operations without interruption.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Enhanced patient care by efficiently performing routine tests and measurements.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Certificate of Technical Studies - Medical Assisting
Platt College
Tulsa, OK07-2002
High School Diploma -
Union Public Schools
Tulsa, OK05-1999
Skills
- Immunization administration
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Minor surgical assistance
- Medication administration
- Preventive healthcare measures
- Patient assessments
- Medical equipment operation
- Vital sign monitoring
- Diagnostic testing assistance
- Inventory management
- Medical records management
- Privacy and confidentiality
- Medical office procedures
- Emergency response preparedness
- Patient care coordination
- Regulatory compliance
- Electronic health records management
- Clinical applications
- Vital signs measurement
- Medical terminology proficiency
- Infection control procedures
- Anatomy and physiology
- First aid and CPR
- Compassionate
- Medical terminology knowledge
- Customer service
- Sterile technique
- Professional bedside manner
- Maintaining confidentiality
- Vital signs monitoring
- Reliable team player
- Electronic medical records
- Simple dressings
- Direct patient care
- Procedure assistance
- CPR
- Patient management
- Compassionate caregiver
- Appointment setting
- Trustworthy companion
- Diagnostic procedures
- Inventory and supply management
- Sterilization techniques
- Adaptable
- Patient flow management
- Data entry
- Medical office administration
- Patient-focused care
- Account management
- Prioritizing stat orders
- Conflict resolution
- First aid
- Complex Problem-solving
- Family education
- Monitoring patient progress
- Equipment sterilization
- Companionship and emotional support
- Patient relations
Certification
- RMA - Registered Medical Assistant
- BLS Certified
Timeline
Registered Medical Assistant
Utica Park Clinic
10.2010 - Current
Certificate of Technical Studies - Medical Assisting
Platt College
High School Diploma -
Union Public Schools