Summary
Overview
Work History
Education
Skills
Timeline
Quote
Work Preference
Hi, I’m

Megan Tillery

Meridianville,AL
Megan Tillery

Summary

Seeking an entry level administrative assistant position where I can utilize my organization and customer service experience and hone my computer proficiency.

Overview

21
years of professional experience

Work History

Southern States Facility Services

Day Porter
01.2022 - Current

Job overview

  • Sanitize areas, maintain a clean work environment, restock supplies, complete and compile checklists for my shift and others

Hilton

Customer Service
01.2020 - 01.2022

Job overview

  • Answered phones, Greeted guests, maintained a high level of professionalism, completed guest services and hospitality, organized stations and areas, multi-tasked various duties.

Westin of Huntsville

Room Service Attendant
01.2014 - 01.2016

Job overview

  • Present a professional demeanor that communicates to guests’ goodwill and genuine interest in their unique needs, delivered requested items to guests’ rooms, catered to 210 rooms, collected trays, ensured proper set up of dining room tables with all utensils, chinaware and glassware
  • Refilled sugars, salt, pepper and butter dishes for all tables.

Redstone Lanes

Server
01.2010 - 01.2013

Job overview

  • Provided an enjoyable experience for every guest, professionally presented and successfully upsold services products to maximize gross sales, worked independently and resolved issues autonomously.

Heritage Club

Server/manager
01.2004 - 01.2009

Job overview

  • Effectively communicated with clients, staff and management
  • Conferred with customers to resolve issues
  • Excelled in a fast-paced, highly active and team-oriented environment
  • Developed interpersonal skills working with various personalities and work styles
  • Proven track record in outstanding communication, organization, customer service, ethics, compliance, leadership and personal performance.

Community Action
Huntsville, Al

Community Intake Specialist
05.2022 - 03.2024

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Education

J.F. Drake Technical College

Associates degree from Salon Management
01.2016

University Overview

Red Cross

CNA License
01.2014

University Overview

Skills

  • Waste Management
  • Cleaning Expertise
  • Restroom Sanitation
  • Janitorial duties
  • Customer Needs Assessments
  • Valid Driver's License
  • Ensuring Customer Satisfaction
  • Facility Opening and Closing
  • Building Supervision
  • Hospitality Management
  • Safety and Security
  • Interpersonal Skills
  • Maintenance Scheduling
  • Work Planning and Prioritization
  • Resource Management
  • Punctual and Dependable
  • Guest Flow
  • Corporate Regulations
  • Adaptable and Flexible
  • Support Guests
  • Conscientious and Detail-Oriented

Timeline

Community Intake Specialist
Community Action
05.2022 - 03.2024
Day Porter
Southern States Facility Services
01.2022 - Current
Customer Service
Hilton
01.2020 - 01.2022
Room Service Attendant
Westin of Huntsville
01.2014 - 01.2016
Server
Redstone Lanes
01.2010 - 01.2013
Server/manager
Heritage Club
01.2004 - 01.2009
J.F. Drake Technical College
Associates degree from Salon Management
Red Cross
CNA License

Quote

Opportunities Don't happen.You create them.
Chris Grosser

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offFlexible work hoursWork from home optionPersonal development programs
Megan Tillery