Megan Tracy
Torrance,CA
Summary
Accomplished Assistant Manager with 21 years of experience in sales, personnel management, accounting, and inventory management. Demonstrates complete knowledge of company products and services to optimize customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
See's Candy Shops Inc.
Los Angeles, CA
11.2003 - Current
- Managed schedules and assigned tasks to meet coverage and service demands
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Demonstrated expertise in managing opening and closing procedures while improving overall efficiency.
- Assisted team members with delivering friendly, knowledgeable service by applying coaching techniques and corrective action strategies.
- Onboarding new employees involved training, mentoring, and handling new hire documentation.
- Responded promptly to customer service inquiries, fostering positive customer relationships.
- Provided coaching to enhance sales strategies, focusing on upselling and cross-selling methods.
Education
El Camino College
06.2007
High School Diploma -
Hawthorne High School
06.2003
Skills
- Sales Goals
- Scheduling
- Merchandising
- Upselling
- Cash Handling
- POS systems operations
- Order management
- Customer experience
- New-Hire Training
- Store Organization
- Stock management
- Loss Prevention
- Employee Coaching
- Inventory Control
- Stock Rotations
- Issue Resolution
- Display Setup
- Staff Scheduling
- Cash auditing
- Order Management
- Team Building and Leadership
Personal Information
Title: Assistant Manager
Certification
- Notary Public
Timeline
Assistant Store Manager
See's Candy Shops Inc.
11.2003 - Current
El Camino College
High School Diploma -
Hawthorne High School
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