Megan Trier
Palmdale,CA
Summary
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals. While animals are my passion I also enjoy client relationship building, assisting customers in finding the right fit/item for them, and having a comfortable and enjoyable work environment.
Overview
9
9
years of professional experience
Work History
Animal Caretaker
Private Clients
06.2015 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Salon Coordinator
DiClemente Salon
07.2021 - 06.2022
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.
Sales Associate
Centinela Feed And Pet Supplies
01.2021 - 05.2021
- Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
- Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
- Provided personalized service to customers by recommending products tailored to their individual pet's needs, leading to increased customer loyalty.
- Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
- Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.
Sales Associate
Express Clothing
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stylist Apprentice
PetSmart
08.2019 - 01.2020
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Education
High School Diploma -
Desert Sands Charter High School
Lancaster, CA06.2019
Skills
- Patience and Tolerance
- Animal Care
- Cleaning Protocols
- Creativity and Innovation
- Animal Nutrition
- Animal Training
- Teamwork and Collaboration
- Problem-Solving
- Customer Service
- Customer Communication
- Time Management
- Outgoing Personality
Accomplishments
- Was given a gift through effectively helping with achieving the weekly credit card goal at Express.
- Was recognized on the leaderboard for the top bather at PetSmart for the most dogs and money brought in.
- Won an award of husbandry in my Reptile and Herps Animal group.
Timeline
Salon Coordinator
DiClemente Salon
07.2021 - 06.2022
Sales Associate
Centinela Feed And Pet Supplies
01.2021 - 05.2021
Sales Associate
Express Clothing
11.2020 - 01.2021
Stylist Apprentice
PetSmart
08.2019 - 01.2020
Animal Caretaker
Private Clients
06.2015 - Current
High School Diploma -
Desert Sands Charter High School