Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Megan Trier

Megan Trier

Palmdale,CA

Summary

Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals. While animals are my passion I also enjoy client relationship building, assisting customers in finding the right fit/item for them, and having a comfortable and enjoyable work environment.

Overview

9
9
years of professional experience

Work History

Animal Caretaker

Private Clients
06.2015 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.

Salon Coordinator

DiClemente Salon
07.2021 - 06.2022
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
  • Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
  • Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
  • Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
  • Trained new employees in salon procedures, contributing to a cohesive and efficient team environment.

Sales Associate

Centinela Feed And Pet Supplies
01.2021 - 05.2021
  • Enhanced customer experience with engaging animal demonstrations and sharing educational information on proper pet care.
  • Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
  • Provided personalized service to customers by recommending products tailored to their individual pet's needs, leading to increased customer loyalty.
  • Maintained a clean and inviting store environment for customers by performing daily cleaning tasks and restocking shelves as needed.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in pet care, products, and services.

Sales Associate

Express Clothing
11.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Stylist Apprentice

PetSmart
08.2019 - 01.2020
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.

Education

High School Diploma -

Desert Sands Charter High School
Lancaster, CA
06.2019

Skills

  • Patience and Tolerance
  • Animal Care
  • Cleaning Protocols
  • Creativity and Innovation
  • Animal Nutrition
  • Animal Training
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Customer Communication
  • Time Management
  • Outgoing Personality

Accomplishments

  • Was given a gift through effectively helping with achieving the weekly credit card goal at Express.
  • Was recognized on the leaderboard for the top bather at PetSmart for the most dogs and money brought in.
  • Won an award of husbandry in my Reptile and Herps Animal group.

Timeline

Salon Coordinator

DiClemente Salon
07.2021 - 06.2022

Sales Associate

Centinela Feed And Pet Supplies
01.2021 - 05.2021

Sales Associate

Express Clothing
11.2020 - 01.2021

Stylist Apprentice

PetSmart
08.2019 - 01.2020

Animal Caretaker

Private Clients
06.2015 - Current

High School Diploma -

Desert Sands Charter High School
Megan Trier