Megan Triska
Murrieta,CA
Summary
Experienced with a diverse background in fulfillment, cashiering, and front desk receptionist roles. Demonstrated ability to thrive in fast-paced environments, handling multiple responsibilities efficiently. Proficient in customer service, organization, and communication skills. Proven track record of providing exceptional service and contributing to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Accelerated Urgent Care
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Fulfillment Specialist
Target
01.2021 - 01.2023
- Expert of operations, enabled a consistent experience for the guests by ensuring guests get what they want, when they want it, and how they want it
- Picked, prepped, packed, sorted, and shipped products safely, efficiently and effectively to deliver convenience and quality for the guests
- Improved guest experience by answering questions and guiding guests to products desired all while demonstrating genuine care
- Awarded 'top picker' numerous times in the duration of the time I worked here
- Communicated with all guests and team members to provide a seamless experience for them, leading to a cohesive experience between team members and I.
Customer Service & Cashier
Pacific Pita
01.2020 - 01.2021
- Greeting customers, taking accurate order and payment, special care with food allergies, packaging items, collecting payments, counting money, handling customer complaints, and keeping the working area clean and organized all while maintaining a calm demeanor, even under stress
- Introduced each course of the meal using exact phrasing established by the head chef to foster an immersive and engaging food experience for diners
- Developed familiarity with menu staples, and expanded knowledge of rotating specials, including information on dietary restrictions for dishes, and cooking methods.
Education
No Degree - Phlebotomy
California Phlebotomy School
Temecula, CAHigh School Diploma -
Vista Murrieta High School
Murrieta, CA06.2021
Skills
- Detail-oriented
- Communication Skills
- Collaboration Skills
- Problem Solving
- Active Listening
- Quick Learner
Certification
- Licensed CPT-1
Timeline
Front Desk Receptionist
Accelerated Urgent Care
09.2023 - Current
Fulfillment Specialist
Target
01.2021 - 01.2023
Customer Service & Cashier
Pacific Pita
01.2020 - 01.2021
No Degree - Phlebotomy
California Phlebotomy School
High School Diploma -
Vista Murrieta High School