Megan Tsong
Tucson,AZ
Summary
Detail-oriented clinical support professional with expertise in patient assessment, medical documentation, and diagnostic assistance. Skilled in optimizing patient care and enhancing clinical operations through effective teamwork and adaptability. Committed to maintaining high standards and delivering impactful results in fast-paced healthcare environments.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Graduate Assistant
Newcomb Institute
08.2024 - 01.2026
- Planning and executing Fridays at Newcomb and other research-related events
- Tracking research outputs, staff placements, and community partnerships
- Tracking and managing our grant proposal activities and funded projects
- Identifying grant mechanisms and maintaining a funder relations database to track our interactions with potential and current funders
- Contributing to research projects where appropriate
Case Manager
El Rio Community Health Center
02.2022 - 07.2024
- Empowered members to direct their own care by developing, implementing, and updating person-centered individual service plans in a timely manner
- Monitored progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the service plan as defined by policies and procedures
- Served as a point of contact and advocate as needed, to ensure ongoing collaboration, including the communication of appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important (e.g., primary care providers, adult probation, other involved service providers)
- Provided support through counseling and peer support as needed
Case Manager
COPE Community Services
01.2022 - 01.2023
- Empowered members to direct their own care by developing, implementing, and updating person-centered individual service plans in a timely manner
- Monitored ongoing progress on plans and goals with person served, documenting updates on service plan as defined by policies and procedures
- Acted as point of contact and advocate, facilitating collaboration by communicating clinical information about person served's progress to relevant providers and entities
- Delivered counseling and peer support to enhance member engagement and well-being
Canvasser
Fieldworks: Healthcare Rising AZ, Red for Ed
07.2021 - 12.2021
- Collected 1000+ signatures for better education in AZ as well as to fight medical debt
- Utilized persuasion tactics to engage and mobilize voters to sign and join the campaign
- Engaged with the voters, listened to their concerns and opinions, and applied that towards gaining a signature
- Demonstrated communication skills by expressing campaign language concisely to voters at their local hangouts
Organizing Consultant/Organizer
Campaign 360 Consulting; Our Voice, Our Vote - AZ
04.2021 - 06.2021
- Recruited and managed network of 20 volunteers by Identifying new volunteers through social media, volunteer network, and organizing on campus as well as attending community events such as farmers markets to table to develop
- Sought out and recruited community partners to support our cause by reaching out to local organizations and businesses for mutually beneficial collaborative partnerships to hold events centered around voter registration
- Managed digital organizing tools by utilizing my personal social media networks to keep people informed of our events and of new voter suppression laws and created posts that others were able to use on their social media
- Managed and actively campaigned against harmful voting legislation and curated accessible knowledge and tools that informed folks of voter suppression laws
Canvasser
Rural Arizona Action: Recall Finchem Campaign, Oro Valley, AZ
01.2021 - 03.2021
- Gathered over 100 signatures from constituents in Arizona for a recall campaign in Arizona Legislative to recall AZ State Representative Mark Finchem for the Rural Arizonans for Accountability campaign
- Employed persuasion tactics to engage voters and secure campaign signatures
- Engaged with the voters, listened to their concerns and opinions, and applied that towards gaining a signature
- Leveraged MiniVAN to canvass LD11 voters, monitor progress, and gather insights on voter preferences
- Demonstrated communication skills by expressing campaign language concisely to voters at their doors
Organizing Consultant/Organizer
Campaign 360 Consulting, EveryTown for Gun Safety
03.2020 - 11.2020
- Recruited and managed network of over 100 high school and college volunteers by calling through the list of existing volunteers to engage in grassroots action as well as identified new volunteers through social media, volunteer network, and organizing on campus
- Volunteer leadership development through hosting weekly events with volunteers and assisted them in organizing larger online monthly events and Ran fellowship program focused on voter registration with a team of 15 students
- Managed digital organizing tools and was responsible for maintaining and curating social media accounts dedicated to offering volunteer opportunities and logging our events in the Volunteer Action Network and trained other volunteers in using our organizing tools
- Managed and ran Get Out the Vote Campaign and primarily responsible for contact for our campaign and how to volunteer for it and delegated weekly roles to volunteers
Census Enumerator
United States Census Bureau
08.2020 - 10.2020
- Canvassed local neighborhood to engage residents and facilitate completion of census forms
- Provided accurate census information to reassure participants and encourage participation
- Recorded participant responses in digital system
Education
MPH - Population Sciences
Tulane University, College of Social, Behavioral, And Population Sciences
New Orleans, LA01-2026
Bachelor of Arts - Gender and Women’s Studies
University of Arizona, College of Social & Behavioral Science
Tucson12-2019
Skills
- Oral and written communication
- Effective time management
- Decision making
- Critical thinking
- Critical analysis
- Project coordination
- Cultural competency
- Data analysis
Certification
- Peer Support Training, Certified through Arizona State Medicaid
LANGUAGES
English: Native Language
Spanish: Intermediate Listener, Novice Speaker, Advanced Reading and Writing
Timeline
Graduate Assistant
Newcomb Institute
08.2024 - 01.2026
Case Manager
El Rio Community Health Center
02.2022 - 07.2024
Case Manager
COPE Community Services
01.2022 - 01.2023
Canvasser
Fieldworks: Healthcare Rising AZ, Red for Ed
07.2021 - 12.2021
Organizing Consultant/Organizer
Campaign 360 Consulting; Our Voice, Our Vote - AZ
04.2021 - 06.2021
Canvasser
Rural Arizona Action: Recall Finchem Campaign, Oro Valley, AZ
01.2021 - 03.2021
Census Enumerator
United States Census Bureau
08.2020 - 10.2020
Organizing Consultant/Organizer
Campaign 360 Consulting, EveryTown for Gun Safety
03.2020 - 11.2020
MPH - Population Sciences
Tulane University, College of Social, Behavioral, And Population Sciences
Bachelor of Arts - Gender and Women’s Studies
University of Arizona, College of Social & Behavioral Science