Summary
Overview
Work History
Education
Skills
Timeline
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Megan Tucker

San Antonio,TX

Summary

Result-driven and adaptable sales professional with a proven track record of exceeding sales targets and expanding client bases at Memorial Plastic Surgery and Tom James. Skilled for fostering strong client relationships and crafting innovative sales strategies, achieving a top performer award and pioneering growth from $100k to over $450k monthly in cosmetic surgery sales. Adept at managing complex schedules, streamlining processes, and closing high-value deals, I bring a unique blend of organizational and sales expertise to exceed company goals.

Overview

8
8
years of professional experience

Work History

Patient Care Coordinator

Memorial Plastic Surgery
11.2020 - 06.2024
  • Responsible for $15 million in total revenue sales, with a 25% average annual growth rate
  • Achieve consistent monthly sales revenue of $450k in cosmetic surgery.
  • Successfully built a book of business from 60 surgeries to approximately 300 surgeries per year for a newly board-certified plastic surgeon, establishing him as one of the busiest plastic surgeons in the U.S. in under 2 years
  • Achieved and sustained a 90% conversion rate
  • Awarded Top Performer Award for increase in revenue and high conversion rates
  • Served as a liaison between patients, physicians, and other healthcare providers to ensure seamless communication and coordinated care efforts.
  • Demonstrate strong and professional telephone skills, helping patients understand the value they’re receiving and can weigh them against internal priorities and limitations
  • Developed strong relationships with local healthcare providers to facilitate seamless referrals, consultations, or collaborative treatment efforts for complex cases.
  • Increased patient retention through compassionate support, effective communication, and prompt resolution of concerns or issues.
  • Trained new staff members on clinic procedures, systems, and best practices to ensure consistent quality of care across all team members.
  • Acted as a patient advocate during interdisciplinary team meetings, ensuring that their needs and preferences were thoroughly considered when making care decisions.
  • Pioneer innovative sales strategies, resulting in increased patient bookings and streamlined processes
  • Exhibit exceptional interpersonal and communication skills (verbal and written); ability to flexibly respond to changing demands and multitask in a fast-paced, collaborative team environment


Sales Professional

Tom James
08.2016 - 11.2020
  • Built a book of business from zero to an average of 213 clients in a rolling 12 month for $369k in sales per year
  • Serviced and maintained client relationships with high net worth individuals
  • President's Merit Club- Restarted in new territory
  • Increased an average of 8 new clients per month.
  • Mentored new sales professionals having been on 4 different training teams
  • Successfully selling Luxury Product to an Elite clientele in customer service/ transaction heavy oriented business
  • Averaging 18 Transactions/mo for $30k in clothing sold per month
  • Performed the entire sales cycle from start to finish- cold call, book appointment, see and sell, gather referrals, in 6-8 weeks deliver the clothing, collect the balance, handle any alterations, sell on delivery or pre-book next selling appointment. Rinse and repeat!
  • Proven success selling in a 100% commission role
  • Top Rookie Award

Education

BBA - Marketing With Sales Concentration

Texas State University
San Marcos, TX
05.2016

Skills

  • Sales Strategy Development
  • Negotiation and Closing
  • Client Relationship Management
  • Cross-Selling and Upselling
  • Team Collaboration
  • Quick Learning and Resilient
  • Organizational and Time Management
  • Independent Problem Solving

Timeline

Patient Care Coordinator

Memorial Plastic Surgery
11.2020 - 06.2024

Sales Professional

Tom James
08.2016 - 11.2020

BBA - Marketing With Sales Concentration

Texas State University

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Megan Tucker