Megan Tucker
Whitehall
Summary
Dynamic and results-driven professional with extensive experience at Dollar General Distribution Center. Proven track record in enhancing customer satisfaction and optimizing inventory control. Skilled in problem-solving and time management, consistently improving operational efficiency and team performance. Committed to delivering exceptional customer service and fostering a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Dollar General Distribution Center
12.2023 - 11.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Grocery Manager
Tops Friendly Markets
03.2023 - 12.2023
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Parking Lot Attendant
Gore Mountain
11.2013 - 04.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Home Health Aide
A&J Staffing
04.2021 - 07.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Store Associate
Stewart’s Shops
08.2018 - 12.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Education
High School Diploma -
Johnsburg Central School
North Creek, NY06.2017
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
Languages
ASL
Limited Working
Timeline
Assistant Store Manager
Dollar General Distribution Center
12.2023 - 11.2024
Assistant Grocery Manager
Tops Friendly Markets
03.2023 - 12.2023
Home Health Aide
A&J Staffing
04.2021 - 07.2022
Store Associate
Stewart’s Shops
08.2018 - 12.2020
Parking Lot Attendant
Gore Mountain
11.2013 - 04.2017
High School Diploma -
Johnsburg Central School
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