Megan Turner
Winter Garden,FL
Summary
Recent graduate from the University of Central Florida with a Bachelor of Science in Communication & Conflict and a minor in Mass Media. Currently pursuing a Master of Science in Human Resources Management through the Disney Aspire program. Proven track record of delivering exceptional guest service and demonstrating leadership skills in various roles at The Walt Disney Company. Seeking to expand my network and leverage my diverse experience to contribute to the Human Resources team at Disney.
Overview
7
7
years of professional experience
Work History
Merchandise Hostess and Trainer
The Walt Disney Company
06.2022 - Current
- Efficiently operate a point-of-sale system, cash handling, stocking, inventory, and light cleaning
- Help Guests daily by answering questions, providing additional information, and assisting with special requests
- Embody Disney's Five Keys (Safety, Courtesy, Show, Efficiency, Inclusion) to create a magical shopping experience for guests.
- Train new cast members on operational procedures, product knowledge, and guest service standards.
- Coordinator training in progress.
Lifeguard and Trainer
The Walt Disney Company
08.2019 - 06.2022
- Ensure Guest safety through vigilant surveillance and enforcement of rules and regulations.
- Train and mentor new lifeguards on policies, procedures, and Guest service standards.
- Exemplify Disney's commitment to Guest service and safety in a fast-paced environment.
- Collaborated with management to identify areas for improvement and implement strategies to enhance operational efficiency.
Media Producer
Keypoint Church
Bentonville, AR
05.2017 - 08.2019
- Developed and implemented creative strategies to produce high-quality media content.
- Organized, planned, and coordinated video production schedules to meet deadlines.
- Fostered a positive and inclusive work environment, promoting teamwork and professional development among team members.
Education
Master of Science -
Bellevue University
07.2024
Bachelor of Science - Communication And Conflict
University of Central Florida
Orlando, FL12-2022
Associate of Science - Liberal Arts
Northwest Arkansas Community College
Bentonville, AR05-2019
Skills
- Effective Communication
- Attention to Detail
- Conflict Resolution
- Time Management
- Adaptability
- Organizational Development
- Interpersonal Skills
Timeline
Merchandise Hostess and Trainer
The Walt Disney Company
06.2022 - Current
Lifeguard and Trainer
The Walt Disney Company
08.2019 - 06.2022
Media Producer
Keypoint Church
05.2017 - 08.2019
Master of Science -
Bellevue University
Bachelor of Science - Communication And Conflict
University of Central Florida
Associate of Science - Liberal Arts
Northwest Arkansas Community College
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