Megan Turner
Charleston
Summary
Dynamic Operations Coordinator with over six years of nonprofit experience in reproductive health, rights, and justice at Women's Health Centers of West Virginia and Maryland. Recognized for enhancing operational efficiency and supporting financial processes. Adept at maintaining meticulous attention to detail and balancing competing demands in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Women's Health Center of West Virginia
03.2024 - Current
- Supports the Executive Director and other leadership staff by coordinating projects and supporting operational procedure improvement
- Provides general administrative support such as processing and distributing mail, depositing and recording checks, and managing the general info email inbox
- Provides financial support including reconciling the monthly credit card statement, checkbook reconciliation, submitting monthly grant invoices and expenditure reports, and supporting the annual audit process
- Serves as board liaison by scheduling meetings, preparing meeting materials, and maintaining their file sharing system
- Leads event planning and coordinates event logistics
- Books staff travel including lodging and transportation
- Plans catering orders for staff events
- Assists with the hiring process including scheduling interviews and completing phone screenings
- Maintains a comprehensive list of all vendors and coordinates vendor services when necessary
Administrative Assistant
Women's Health Center of West Virginia
03.2022 - 03.2024
- Provides administrative support to ensure efficient operation of the administrative office
- Prepares correspondence and reports for senior staff
- Maintains administrative supplies inventory
- Books staff travel and plans events as needed
- Prepares daily bank deposit and records and processes all associated checks
- Prepares materials and schedules meetings for the Board of Directors
- Serves as phone operator as assigned to manage incoming telephone calls
- Assists the Development Director in managing the CRM by completing donation data entry and preparing donor correspondence
Secretary
Women's Health Center of West Virginia
03.2019 - 03.2022
- Provides clerical support to the Executive Director including preparing correspondence and reports
- Prepares materials and notices for the Board of Directors
- Provides clerical support by copying, faxing, and filing documents
- Answers multi-line phone system and enthusiastically greets callers
- Manages and operates administrative office machines
- Records and processes checks for bank deposits
- Orders office supplies
- Maintains the donor database and documents donations
Special Collections Office Assistant
ECU Joyner Library
08.2015 - 12.2017
- Assists in preservation and collections management projects
- Processes archives and manuscript collections
- Performs administrative duties as assigned to assist with success of the department
Education
Bachelor of Fine Arts - Textile Design
East Carolina University
Greenville, NC12-2017
Skills
- Microsoft 365
- Project management
- Organization and task management
- Travel coordination
- Attention to detail
- Adaptability
Accomplishments
- Led the research, purchase, and installation of facility improvements including flood shield door barriers at our West Virginia clinic after our building sustained severe flood damage in April of 2024
- Proposed, implemented, and installed hybrid meeting technology in the conference room at our West Virginia clinic, enhancing collaboration between remote and in-person staff and board members, and ensuring equitable participation through technological enhancements
- Identified opportunities to support staff and promote self care including advocating for the Provider Resilience Initiative to come to our clinic to support staff during a leadership transition and the loss of legal abortion in West Virginia
- Improved operational procedures by leading the revision of our emergency procedures SOP including our medical emergency and shelter in place protocols
- Led logistics and planning of a 2-day board retreat for 20 participants, resulting in positive feedback, strategic planning, and increased team cohesion
Certification
- PACE (Professional Administrative Certification of Excellence), American Society of Administrative Professionals - March 2023
Timeline
Operations Coordinator
Women's Health Center of West Virginia
03.2024 - Current
Administrative Assistant
Women's Health Center of West Virginia
03.2022 - 03.2024
Secretary
Women's Health Center of West Virginia
03.2019 - 03.2022
Special Collections Office Assistant
ECU Joyner Library
08.2015 - 12.2017
Bachelor of Fine Arts - Textile Design
East Carolina University
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