MEGAN TYLER
Norridge
Summary
I am a friendly, hardworking & outgoing individual. Good listener and quick learner. I am able to communicate and work well with a group and on an individual level. I like to promote a positive work environment. I enjoy keeping busy. Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
16
16
years of professional experience
Work History
Family Nanny
Private Client
06.2024 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Self Employed Cleaner
Private Client
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Customer Service Representative/Assembly Line Production Worker
Edible Arrangements
01.2016 - 05.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Activity Director/ Community Care Associate
Asbury Court Retirement Community
11.2017 - 02.2024
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Arranged outings as part of recreational program.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Server
Pinstripes
01.2014 - 01.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier/ Food Prep
Rosati's
01.2013 - 01.2014
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Customer Service/ Cashier
Panera Bread
01.2010 - 01.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Fruit Designer
Edible Arrangements
01.2009 - 01.2012
- Maximized freshness and visual appeal of fruit designs through proper storage and handling techniques.
- Boosted customer satisfaction by crafting unique and personalized fruit designs based on client preferences.
- Continuously honed artistic skills through ongoing training opportunities, constantly elevating the level of craftsmanship offered to clients.
- Implemented food safety practices to ensure high-quality, hygienic fruit preparations for customers.
Education
Dental Hygiene
Triton University
03-2026
High School Diploma -
York High School
01.2012
Skills
- Transferable skills
- Administrative experience
- Leadership experience
- Strong Work Ethic
- Critical thinking abilities
- Problem-solving abilities
- Computer literate/proficient
- Communication skills
- Reception Skills
- Event & Catering experience
- Honest, trustworthy and punctual
- Energetic, friendly and enthusiastic
- Toddler/Newborn care experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
RemoteHybridImportant To Me
Flexible work hoursWork from home optionPaid sick leaveCareer advancementWork-life balanceCompany CultureLanguages
English
Native or Bilingual
Timeline
Family Nanny
Private Client
06.2024 - Current
Self Employed Cleaner
Private Client
06.2024 - Current
Activity Director/ Community Care Associate
Asbury Court Retirement Community
11.2017 - 02.2024
Customer Service Representative/Assembly Line Production Worker
Edible Arrangements
01.2016 - 05.2024
Server
Pinstripes
01.2014 - 01.2018
Cashier/ Food Prep
Rosati's
01.2013 - 01.2014
Customer Service/ Cashier
Panera Bread
01.2010 - 01.2013
Fruit Designer
Edible Arrangements
01.2009 - 01.2012
Dental Hygiene
Triton University
High School Diploma -
York High School
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