Megan Vandevender
Summary
Dynamic server with a strong work ethic and exceptional customer service experience. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in cash handling and POS operation, consistently managing high-volume dining while maintaining a calm demeanor under pressure.
Overview
10
10
years of professional experience
Work History
Bartender
The Wicked Monk
08.2025 - Current
Server
Dockside Bar & Grill
04.2024 - 07.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, balancing guest needs and restaurant flow.
- Assisted in training new servers on menu items and service protocols.
- Processed payments accurately and handled cash transactions with attention to detail.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Buffalo Wild Wings
07.2023 - 01.2024
- Collaborated with kitchen staff to streamline order fulfillment and enhance dining experience.
- Communicated effectively with patrons to address inquiries and resolve issues promptly.
- Participated in team meetings to discuss menu updates and promotional offerings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Server
Olive Garden
08.2022 - 05.2023
Server/Bartender
Bergoo Grill
05.2021 - 08.2022
Life Guard
Webster Addison Pool
05.2017 - 08.2019
- Monitored swimming areas to ensure safety and compliance with park regulations.
- Rescued distressed swimmers, administering first aid and CPR as needed.
- Conducted regular inspections of pool facilities and equipment, ensuring optimal operational conditions.
- Educated patrons on water safety protocols and emergency procedures during training sessions.
- Trained new lifeguards in surveillance techniques, rescue procedures, and response protocols.
- Developed and implemented emergency response plans, enhancing team efficiency during critical situations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Life Guard
Holly River State Park
05.2016 - 08.2016
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Conducted regular safety drills and training for staff and patrons.
- Enforced facility rules to maintain a safe environment for all guests.
- Trained new lifeguards on safety protocols and emergency response procedures.
Education
Bachelor of Fine Arts -
West Virginia University
Morgantown, WV05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- High volume dining
- Team collaboration
- Server training
- Liquor, wine, and food service
- Calm demeanor
- Problem-solving
- Cool under pressure
- Positive and professional
- POS operation
Timeline
Bartender
The Wicked Monk
08.2025 - Current
Server
Dockside Bar & Grill
04.2024 - 07.2025
Server
Buffalo Wild Wings
07.2023 - 01.2024
Server
Olive Garden
08.2022 - 05.2023
Server/Bartender
Bergoo Grill
05.2021 - 08.2022
Life Guard
Webster Addison Pool
05.2017 - 08.2019
Life Guard
Holly River State Park
05.2016 - 08.2016
Bachelor of Fine Arts -
West Virginia University