- Baking
- Reading
- I enjoy helping others and giving back to the community
- Pilates
- Team Sports
- Gym Workouts
- Cooking
- Fashion
- Playing Sports
Megan Ventura
Eatonville,WA
Summary
Dynamic administrative professional with a proven track record at Prym Group Insurance Agency, excelling in customer service and office administration. Skilled in data management and relationship building, I effectively supported onboarding processes and enhanced team morale through organized events, ensuring a positive work environment and seamless operations.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Prym Group Insuance Agency
04.2025 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Life Insurance Agent
Family Fist Life
11.2019 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
Personal Assistant
Pepper's Personal Assistants
08.2019 - 12.2019
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
House Cleaner
Care.com Inc
05.2018 - 08.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Babysitter
Annies Nannies and Personal
06.2012 - 08.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
High School Diploma -
Seattle Christain High School
SeaTac, WA06.2012
Skills
- Customer service
- Computer skills
- Office administration
- Administrative support
- Time management
- Customer and client relations
- Critical thinking
- Strong problem solver
Accomplishments
- Scheduling - Organized technician schedule for customer jobs.
- Responded to over 50 customer inquiries each day.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Certification
- Licensed Life and Health Insurance - 1 month
Interests
Timeline
Administrative Assistant
Prym Group Insuance Agency
04.2025 - Current
Life Insurance Agent
Family Fist Life
11.2019 - Current
Personal Assistant
Pepper's Personal Assistants
08.2019 - 12.2019
House Cleaner
Care.com Inc
05.2018 - 08.2019
Babysitter
Annies Nannies and Personal
06.2012 - 08.2019
High School Diploma -
Seattle Christain High School
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