Megan Verger
Easton,MD
Summary
Dynamic professional with a proven track record at Bricks 4 Kidz, excelling in customer relationship management and event coordination. Adept at enhancing operational efficiency and resolving conflicts, I leverage strong problem-solving skills to drive business success and foster team development. Committed to delivering exceptional service and maintaining high standards.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Bricks 4 Kidz
Grasonville, MD
05.2010 - 05.2013
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Supervised staff training and development to enhance team performance.
- Conducted regular quality checks to maintain service standards and compliance.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Established pricing models that balanced competitiveness with profitability goals.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Resolved conflicts between employees in a professional manner.
Executive Assistant
Centreville National Bank
Centreville, Maryland
05.2001 - 05.2007
- Maintained confidential documents and ensured data accuracy for reporting purposes.
- Streamlined office procedures to enhance operational efficiency within the team.
- Maintained confidential records and files related to executive operations.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Greeted visitors warmly upon arrival at the office premises.
- Developed effective filing systems for easy retrieval of information when needed.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Executive Assistant
PRAWN Corporation
Woodcliff Lake, New Jersey
05.1997 - 05.2000
- Streamlined office procedures to enhance operational efficiency within the team.
- Managed office supplies inventory and coordinated procurement with vendors.
- Maintained confidential records and files related to executive operations.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Education
Some College (No Degree) - General Studies
West Virginia University
Morgantown, WVSkills
- Customer relationship management
- Event coordination
- Problem solving
- Time management
- Effective communication
- Data organization
Timeline
Owner/Operator
Bricks 4 Kidz
05.2010 - 05.2013
Executive Assistant
Centreville National Bank
05.2001 - 05.2007
Executive Assistant
PRAWN Corporation
05.1997 - 05.2000
Some College (No Degree) - General Studies
West Virginia University