Megan Villalpando
Rancho Cucamonga,CA
Summary
Results-driven logistics professional with 7+ years of experience in warehouse and supply chain operations, including leadership roles overseeing team performance, process improvement, and daily operations. Proven ability to drive productivity, enforce operational standards, and lead teams in fast-paced environments. Seeking to leverage leadership and operational expertise into an Operations Manager role.
Overview
5
5
years of professional experience
Work History
Assistant Operational Manager
Geodis Logistics
Rialto, California
01.2022 - Current
- Managed 2 Operations Supervisors and up to 40 team members during peak operations, ensuring productivity, accountability, and performance standards were consistently met
- Oversaw outbound operations across multiple functional areas, ensuring orders were fulfilled accurately and shipped on time to meet customer commitments
- Monitored key performance indicators (KPIs) including order accuracy, on-time shipment, and productivity to drive operational efficiency
- Led onboarding and training of new hires and supported internal promotions, strengthening team capability and retention
- Rolled out process improvements following User Acceptance Testing (UAT), ensuring smooth implementation and minimal operational disruption
- Partnered with leadership to communicate operational performance, risks, and continuous improvement opportunities
Operations Supervisor
Geodis Logistics
Rialto, California
05.2021 - 01.2022
- Led and supervised a team of 15 employees, driving productivity, accountability, and adherence to operational standards
- Met and consistently achieved customer capacity commitments by effectively managing workflow, staffing, and daily priorities
- Monitored team and operational performance using RedPrairie, leveraging KPIs to identify gaps and improve efficiency
- Issued corrective actions and coached employees on performance and quality expectations, improving overall accuracy and compliance
- Ensured Work-in-Process (WIP) remained within SLA requirements to maintain timely order processing and service levels
Education
High School Diploma -
Chaffey High School
Ontario, CA06-2004
Skills
- Performance management
- Process improvement
- KPI monitoring
- Team leadership
- Operational efficiency
- Order fulfillment
- Operations Management
- Workforce Planning & Scheduling
- Safety & Compliance
- Warehouse & Logistics Operations
Timeline
Assistant Operational Manager
Geodis Logistics
01.2022 - Current
Operations Supervisor
Geodis Logistics
05.2021 - 01.2022
High School Diploma -
Chaffey High School