Megan Wake

• Hired and managed employees to maximize engagement while mentoring staff on best practices and protocols.
• Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
• Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
• Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
• Established and directed successful programs focused on business development.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Devised and presented business plans and forecasts to Managing Principal

• Drove revenue and profit margin, exceeding our MillerKnoll and company goals.

• Provided coaching, training and support to the salespeople to maximize efficiency and turnaround time to the client.

• Coached sales and design strategy, pricing, compiling, organizing, and sequencing projects to win jobs and deliver on client expectations.

• Identified, hired and managed successful new sales candidates.

• Utilized Interdepartmental collaboration to identify areas where sales needs training on items related to quoting and order entry.

• Drove revenue and profit margin, exceeding our MillerKnoll and company goals.

• Achieved and maintained sales $3-$6 million annually by creating and solidifying positive long- term relationships with clients.

• Consistently exceeded sales goals.

• Proven ability to uncover true client needs and apply solution based selling.

• Took the initiative to develop expertise on complex government contracts to secure millions of dollars of revenue.