Megan Watson
Dexter,MI
Summary
Dedicated Patient Care Technician with experience in patient care and customer service. Proficient in IV insertion and problem-solving, ensuring timely reporting and improved patient outcomes. Eager to leverage communication skills to foster a welcoming environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Trinity Health Hospital
Ann Arbor, Michigan
12.2024 - Current
- Supported nursing staff in addressing patient care needs and facilitating daily activities.
- Monitored vital signs, documenting changes for timely reporting to medical team.
- Effectively communicated with patients to alleviate concerns and ensure comfort.
- Collaborated with interdisciplinary teams to improve overall patient care experience.
Barista
Busch's Fresh Food Market
Dexter, Michigan
04.2022 - Current
- Delivered exceptional customer service by promptly addressing inquiries and concerns.
- Maintained cleanliness and organization throughout coffee shop to enhance customer experience.
- Processed customer orders efficiently using point-of-sale system for accurate transactions.
- Fostered a welcoming atmosphere through engaging interactions with customers.
Waitress & Supervisor
Mani Osteria & Bar / Isalita Cantina
Ann Arbor, Michigan
05.2021 - 04.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on restaurant protocols and service standards.
- Enhanced guest dining experiences through effective communication.
- Cultivated positive relationships with regular customers through engaging conversations.
Education
Bachelor Of Science In Nursing (BSN) - Nursing
Eastern Michigan University
Ypsilanti, MI12-2027
General Studies
Washtenaw Community College
Ann Arbor, MISkills
- IV insertion and phlebotomy techniques
- Time management
- Effective communication
- Problem solving
- Professional bedside manner
- Infection control
Certification
Certified BLS, American Heart Association exp. Feb 2027
Accomplishments
Regents Scholarship
Affiliations
National Student Nurses' Association
References
References available upon request.
Timeline
Patient Care Technician
Trinity Health Hospital
12.2024 - Current
Barista
Busch's Fresh Food Market
04.2022 - Current
Waitress & Supervisor
Mani Osteria & Bar / Isalita Cantina
05.2021 - 04.2022
Bachelor Of Science In Nursing (BSN) - Nursing
Eastern Michigan University
General Studies
Washtenaw Community College