Megan Weber
Palos Hills,Illinois
Summary
Highly driven Service Cashier with experience processing monetary and credit card transactions and completing and closing service and repair orders and parts transactions for customers. Crafts quality customer experiences and maintains customer satisfaction by answering incoming service calls, scheduling appointments and making outgoing calls to confirm next day service appointments. Demonstrates strong attention to detail by inspecting every service order for proper completion and filing service records timely and accurately.
Overview
2
2
years of professional experience
Work History
Office Administration/Parts & Service Cashier
M&K Truck Centers
07.2022 - Current
- Performs monetary transactions to complete customer purchases.
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Records amounts received and prepared cash reports of daily transactions to verify against cash-on-hand.
- Handles customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Liaises between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
General Merchandise Coordinator
Salvation Army Thrift Store
05.2022 - 07.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored and replenished display inventory and restructured according to available stock.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
Education
High School Diploma -
Argo Community High School
Summit05.2014
Skills
- Administrative Duties
- Account Management
- Financial Transactions
- Data Entry
- Money Handling
- Merchandise Stocking
- Credits and Refunds
- Account Invoicing and Review
- Accurate Recordkeeping
- Cooperative Attitude
- Adaptable and Flexible
- Strong Attention to Detail
- Good at Multitasking
Timeline
Office Administration/Parts & Service Cashier
M&K Truck Centers
07.2022 - Current
General Merchandise Coordinator
Salvation Army Thrift Store
05.2022 - 07.2022
High School Diploma -
Argo Community High School
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