Megan Wenko

• Maintained constant surveillance of patrons in the swimming area at all times.
• Maintained accurate records of incident reports and patron counts.
• Prepared detailed incident reports following accidents or other incidents.
• Provided first aid care to injured patrons before paramedics arrived on scene.
• Performed emergency rescues when necessary.
• Instructed patrons on proper use of diving boards, slides, ladders.
• Provided instruction to swimmers of varying skill levels.
• Educated patrons about safe swimming practices through group and private instruction.
• Schedule private swim lessons

• Trained new employees on company policies, job duties, and performance expectations.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Acted as a liaison between upper management and staff, facilitating open communication.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Participated in recruitment efforts by interviewing prospective candidates for open positions.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
• Managed staffing, ensuring adequate coverage during peak times.
• Responded to customer questions and concerns.

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• Conducted regular inspections of the beach area to identify potential hazards or maintenance issues.
• Enforced rules and regulations for swimming and other recreational activities on the beach.
• Handled customer complaints in a professional manner while resolving any issues quickly.
• Oversaw all aspects of guest services including food, beverage sales, and beach access.
• Monitored weather conditions throughout the day to determine when it was safe for patrons to swim.
• Oversaw all aspects of staff, including scheduling and training.

• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Received, recorded, and prepared orders, in person, by phone, and web based.