Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Megan Whetstone

Houston

Summary

Dynamic People Care Advisor at bp with expertise in leave management and case resolution. Proven ability to enhance employee experience through effective policy guidance and crisis intervention. Recognized for developing training programs and fostering collaboration across teams, demonstrating strong analytical thinking and advocacy skills to drive organizational success.

Overview

8
8
years of professional experience

Work History

People Care Advisor

bp
Houston
11.2022 - Current
  • Time and absence specialist managing leave cases including initiating leaves, monitoring leaves, and returns to work
  • Provide guidance on leave types available per company policy and state and federal law
  • Ensure time off balances are correct and in line with applicable policies
  • Manage absence balances in Workday
  • Coordinate with third party companies like New York Life and Sedgwick regarding employee leaves
  • Provide guidance on applicable People, Culture, & Communications (PC&C) policies
  • Process, triage, and manage cases submitted by employees timely and efficiently
  • Troubleshoot employee issues and concerns to identify the root cause and appropriate stakeholders
  • Serve as a liaison between employees and PC&C Services
  • Engage in de-escalation and customer service
  • Collaborate with peers from different disciplines to foster a team-oriented approach
  • Proficient understanding of PC&C Services policies and systems
  • Benefits Liaison team – serve as liaison between PC&C Services and third-party benefits administrator to process escalations
  • New hire orientation team – Presenter for new hire orientation, I9 validator, and provide communications to incoming new hires
  • Case management team – Distribute cases in a timely and equitable manner while prioritizing escalations and urgent matters
  • KA review team – Review, update, and create Knowledge Articles (KA)
  • Archaea vacation review – Reviewed hundreds of resumes to determine vacation classifications and allowances based on company policy
  • I9 validator training project – Updated list of I9 validators and offered training to all new and existing validators. 26 individuals enrolled in and completed this training
  • Co-created and delivered several training courses to the team
  • Assisted with onboarding of acquisitions through the Retail Absence Balance Cases, Retail Payroll Case Management, and Archaea Vacation Review teams
  • PC&C Consulting Excellence Program

Social Work Counselor

Kelsey-Seybold Clinic
Houston
10.2021 - 10.2022
  • Developed program to promote wellness among clinic staff to address burnout, compassion fatigue, and to support staff retention
  • Served on several committees to promote cultural competency, diversity, patient experience, and employee wellness
  • Created and implemented training for staff to ensure institutional compliance with governing bodies
  • Utilized problem solving, analytical thinking, and collaboration skills to best serve stakeholders
  • Completed comprehensive psychosocial assessments and solution-focused therapy with patients to identify potential barriers and solutions
  • Crisis management and de-escalation for patients and staff
  • Strong advocate for patients and institution
  • Collaborated with interdisciplinary teams

Social Work Counselor

The University of Texas MD Anderson Cancer Center
Houston
07.2017 - 10.2021
  • Lead Project Manager of institution-wide program (over five hundred invitees) requiring multi-level collaboration with various stakeholders including the President’s office
  • Developed personalized program to promote coping skills among clinic staff to address burnout, compassion fatigue, and to support staff retention
  • Collaborated with leadership teams to create and implement training and innovative workflows to best serve stakeholders
  • Collaborated alongside interdisciplinary teams to develop treatment plans
  • Completed psychosocial assessments with patients to identify needs
  • Strong advocate for patients and the institution
  • Engaged in data collection and analyzation to identify and investigate trends among patients
  • Enhanced coping with patients and families by engaging in evidence-based psychotherapy and resource linkage
  • Onboarded new employees with departmental orientation, training on institution’s electronic health record (Epic), and mentorship

Education

Master of Social Work - Advanced Standing

The Ohio State University
Columbus, OH
05-2016

Bachelor of Social Work - Minor in Business

The Ohio State University
Columbus, OH
05-2015

Skills

  • Active listening
  • Leave management
  • Policy guidance
  • Case management
  • Workday administration
  • Compliance training
  • Crisis intervention
  • Team collaboration
  • Customer service
  • Employee onboarding
  • Adaptability
  • Advocacy
  • Analytical thinking
  • Collaboration
  • Communication skills
  • De-escalation techniques
  • Attention to detail
  • Empathy
  • Organizational skills
  • Pragmatic approach
  • Presentation skills
  • Proactivity
  • Problem-solving skills
  • Microsoft Office proficiency
  • Salesforce expertise
  • Workday knowledge
  • Relationship building
  • Resilience strategies
  • Stakeholder management
  • Time management

Affiliations

  • Chordoma Foundation: Support group leader for caregivers

Accomplishments

  • Earned top performance marks in all of my end of year evaluations

References

References available upon request.

Timeline

People Care Advisor

bp
11.2022 - Current

Social Work Counselor

Kelsey-Seybold Clinic
10.2021 - 10.2022

Social Work Counselor

The University of Texas MD Anderson Cancer Center
07.2017 - 10.2021

Master of Social Work - Advanced Standing

The Ohio State University

Bachelor of Social Work - Minor in Business

The Ohio State University

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