Overview
Work History
Education
Skills
Timeline
Generic

Megan Whitaker

Vancouver

Overview

7
7
years of professional experience

Work History

Hotel Manager

Nationwide
Branson
12.2018 - 08.2025
  • Maintained high standards of quality control, hygiene, health and safety.
  • Negotiated contracts with vendors for services such as food supply or maintenance services.
  • Created a positive work environment for staff by providing guidance, support, recognition and motivation.
  • Provided training to staff in customer service, safety, and other topics related to hospitality industry.
  • Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Developed and implemented hotel policies and procedures.
  • Assigned duties and monitored performance of all employees in the hotel.
  • Organized monthly meetings with department heads to review performance metrics.
  • Mentored new employees, demonstrating best methods for servicing clients and guests.
  • Handled guest complaints and issues, ensuring swift resolutions to maintain satisfaction.

Housekeeper

KIm and Rob
Branson
10.2021 - 07.2025
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed household errands and other essential duties.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Changed bed linens and towels, tidied up rooms.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Merchandise Associate

Silver Dollar City
Branson
03.2025 - 04.2025
  • Provided training and guidance for new employees in merchandising practices.
  • Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
  • Ensured compliance with company policies regarding pricing and promotions.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.

Healthcare CNA

N/A
Branson
08.2019 - 11.2019
  • Provided emotional support to family members during difficult times.
  • Reported changes in patient conditions to registered nurse or physician.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Transported residents within the facility as needed.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Helped residents walk with or without self-help devices.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

Education

High School Diploma -

Will. C Wood
Vacaville, CA
06-2001

Skills

  • Quality control
  • Vendor negotiation
  • Staff training
  • Policy development
  • Inventory management
  • Customer service
  • Time management
  • Outstanding communication skills
  • Community relations
  • Cash handling
  • Sales
  • Guest relations management

Timeline

Merchandise Associate

Silver Dollar City
03.2025 - 04.2025

Housekeeper

KIm and Rob
10.2021 - 07.2025

Healthcare CNA

N/A
08.2019 - 11.2019

Hotel Manager

Nationwide
12.2018 - 08.2025

High School Diploma -

Will. C Wood

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Megan Whitaker