Megan Whitaker
Vancouver
Overview
7
7
years of professional experience
Work History
Hotel Manager
Nationwide
Branson
12.2018 - 08.2025
- Maintained high standards of quality control, hygiene, health and safety.
- Negotiated contracts with vendors for services such as food supply or maintenance services.
- Created a positive work environment for staff by providing guidance, support, recognition and motivation.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
- Developed and implemented hotel policies and procedures.
- Assigned duties and monitored performance of all employees in the hotel.
- Organized monthly meetings with department heads to review performance metrics.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
- Handled guest complaints and issues, ensuring swift resolutions to maintain satisfaction.
Housekeeper
KIm and Rob
Branson
10.2021 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Reported any maintenance issues or damage to supervisors immediately.
- Scrubbed kitchen appliances, countertops and fixtures.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Changed bed linens and towels, tidied up rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Merchandise Associate
Silver Dollar City
Branson
03.2025 - 04.2025
- Provided training and guidance for new employees in merchandising practices.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Ensured compliance with company policies regarding pricing and promotions.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
Healthcare CNA
N/A
Branson
08.2019 - 11.2019
- Provided emotional support to family members during difficult times.
- Reported changes in patient conditions to registered nurse or physician.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Transported residents within the facility as needed.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Answered patient call lights promptly and responded to requests appropriately.
- Facilitated communication between patients, family members, and healthcare professionals.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Helped residents walk with or without self-help devices.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education
High School Diploma -
Will. C Wood
Vacaville, CA06-2001
Skills
- Quality control
- Vendor negotiation
- Staff training
- Policy development
- Inventory management
- Customer service
- Time management
- Outstanding communication skills
- Community relations
- Cash handling
- Sales
- Guest relations management
Timeline
Merchandise Associate
Silver Dollar City
03.2025 - 04.2025
Housekeeper
KIm and Rob
10.2021 - 07.2025
Healthcare CNA
N/A
08.2019 - 11.2019
Hotel Manager
Nationwide
12.2018 - 08.2025
High School Diploma -
Will. C Wood