Summary
Overview
Work History
Education
Skills
Clinical Experience Competencies
Licensure Certifications Skills
Accomplishments
Certification
Volunteer Experience
References
Timeline
Generic

MEGAN WHITEHEAD

Jacksonville,FL

Summary

Ambitious professional with experience facilitating physical and psychosocial needs of surgical patients. Strong knowledge of medical terminology, anatomy, and physiology. Fosters relationships and coordinates with healthcare professionals to advance patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Nurse Extern

HCA Orange Park
Orange Park, FL
06.2023 - 01.2024
  • Helped maintain patient rooms, ensuring a clean and safe environment.
  • Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
  • Assisted RNs with complex treatments and procedures for patients.
  • Assisted with wound care procedures under the guidance of RN.
  • Demonstrated knowledge of infection control protocols while providing patient care services.
  • Supported patients with mobility, aiding in walking and transferring using appropriate devices.
  • Collected patient specimens such as blood, urine, and sputum for laboratory testing.
  • Obtained vital signs and checked blood glucose levels of assigned patients.

Clinical Research Coordinator

Coastal Clinical Research Specialist
Jacksonville, FL
06.2022 - 01.2023
  • Facilitated resolution of protocol deviations or violations reported by sites or detected through monitoring activities.
  • Kept patient care protocols and clinical trial operations in compliance.
  • Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
  • Collaborated with sponsors and investigators to carry out efficient and fully compliant research trials.
  • Educated participants on studies and anticipated outcomes.
  • Performed patient assessments, collected and analyzed data, and prepared reports.

Desk Operations Specialist

Mayo Clinic
Jacksonville, FL
01.2021 - 06.2022
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Compiled physical and digital documents, charts, and reports.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Scheduled appointments, oversaw check-ins and resolved patient concerns in high-volume practice.
  • Managed physician calendar, scheduling patient appointments and procedures.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled and confirmed patient appointments and consultations.
  • Participated in staff meetings and contributed to quality improvement initiatives.
  • Answered phone calls, directed inquiries, and provided exceptional patient service.
  • Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.

Education

Bachelor of Science in Nursing -

Chamberlain University
Jacksonville, FL
05.2025

Bachelor of Arts - Health Science

Florida Atlantic University
Boca Raton, FL
08.2020

Skills

  • Mobility assistance
  • Patient assessment
  • Personal hygiene management
  • Compassionate care
  • Nursing team support
  • Vital signs monitoring
  • Wound care
  • Infection control
  • Patient needs assessment

Clinical Experience Competencies

  • Cypress Village, Fundamentals, 3rd Floor
  • Orange Park HCA, Adult Health, 2S, OR, Endo, GI
  • Angels of Care, Pediatrics, Pediatric Daycare
  • Baptist Downtown, Mental Health, Riverfront
  • St. Vincents, Complex Adult Health, ICU, Pre-Op, Cath Lab
  • Brooks Rehab, Community Health, 2North
  • Department of Health, Community Health, Community Health Clinic

Licensure Certifications Skills

  • Registered Nurse, Florida, Month Year
  • Basic Life Support (CPR & AED), American Heart Association, Month Year
  • Electronic Medical Records (EMRs), List EMR’s here

Accomplishments

  • Above and Beyond Recognition Program Mayo Clinic 2022
  • Office of Access Management Employee of the Month December 2022

Certification

  • Certified EKG Technician
  • CPR/BLS Certified
  • Medical Terminology
  • GCP Certification
  • IATA Certification

Volunteer Experience

Volunteer                                                                                                                                May-November 2019

Boca Raton Regional Hospital

  • Aided nurses in transporting patients for discharge or relocation
  • Provided reception support and gave general information to visitors and families.
  • Made frequent rounds throughout the departments to asses and aid in patient needs
  • Deliver flowers, cards, gifts, and balloons to patients
  • Delivering blood work/ specimens to labs

References

References available upon request.

Timeline

Nurse Extern

HCA Orange Park
06.2023 - 01.2024

Clinical Research Coordinator

Coastal Clinical Research Specialist
06.2022 - 01.2023

Desk Operations Specialist

Mayo Clinic
01.2021 - 06.2022

Bachelor of Science in Nursing -

Chamberlain University

Bachelor of Arts - Health Science

Florida Atlantic University

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MEGAN WHITEHEAD