Megan Whitmore
Menifee,CA
Summary
Accomplished Operations Officer and Director of Sales at Property ID, I excel in regulatory compliance and leadership training. Demonstrated success in business development and operations management, enhancing customer relationships and driving strategic initiatives. Proven track record in surpassing productivity targets through effective project and budget management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Officer
Flat Fee Access
Upland, CA
04.2017 - 01.2025
- Formed and sustained strategic relationships with clients.
- Created training programs for personnel in preparation for full spectrum of operations.
- Mentored, coached, and trained professionals on responsibilities and procedures.
- Ensured compliance with applicable laws, regulations and standards related to operations.
- Monitored progress by establishing plans, budgets and measuring results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Director of Sales
Property ID
Los Angeles, CA
10.2012 - 01.2017
- Conducted market research to identify new business opportunities.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Identified, developed and maintained relationships with key customers and partners.
- Reviewed competitors' activities in order to stay ahead of the competition in terms of pricing and promotions.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
- Provided detailed sales reports and forecasts to executive management for strategic decision-making.
Education
Masters in Legal Studies - Law
Pepperdine University
Malibu, CA05-2023
BBA - Business
University of Phoenix
Tempe, AZ06-2011
Paralegal Certification - Paralegal Studies
University of San Diego
San Diego, CASkills
- Regulatory compliance
- Project management
- Budget management
- Employee training
- Data analysis
- Customer relationship management
- Business administration
- Operations management
- Business development
- Leadership training
- Operations oversight
- Process improvements
- Asset management
- Office administration
- Scheduling coordination
Certification
- California Real Estate Salesperson License DRE 01841073 06/26/2027
Timeline
Operations Officer
Flat Fee Access
04.2017 - 01.2025
Director of Sales
Property ID
10.2012 - 01.2017
Masters in Legal Studies - Law
Pepperdine University
BBA - Business
University of Phoenix
Paralegal Certification - Paralegal Studies
University of San Diego
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