Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Williams

Rosharon,Texas

Summary

My objective is to obtain a position with an organization that helps improve the life of others. I am looking for the opportunity to work in an area where there is room for advancement, enhancement education, and growth. I am a dedicated, motivated, and hardworking individual looking to utilizes my previous employment, collegiate, internship, and community experiences in providing meaningful support/services to children and families.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Director/Compliance Officer

Lotts of Learning Academy
03.2022 - Current
  • Addressed customer inquiries and promptly resolved complaints
  • Facilitated accounting and payroll functions, managed new hire orientations and oversaw employee relations
  • Streamlined office processes, regulated communications and standardized filing systems to facilitate smooth operations
  • Trained new hires in company policies, work processes and job-specific tasks
  • Performed recordkeeping and document filing tasks to organize important company information
  • Liaised with regulatory agencies to address audits, compliance issues and ongoing operational requirements
  • Improved employee skills and increased team value with new training opportunities and empowering leadership
  • Managed employee performance through disciplining, coaching and counseling.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.

Mental Health Skills Specialist

GDI Enterprises
01.2022 - Current
  • Job duties include assessing the learning needs of each child, providing skill building training in the home or out in the community relating to the goals and objectives using evidence-based practices and curriculum
  • Maintain all client documentation adhering to requirement set by the Texas Administrative Code
  • Utilizes effective listening skills to establish rapport with client/client family to provide emotional support and encouragement and engage family members in the service process
  • Drove behavioral and trauma-informed interventions per youth treatment plans
  • Maintained thorough records and produced detailed reports on client visits and histories.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Followed all company policies and procedures to deliver quality work.

LEAD CASE MANAGER

Ascension Child and Family Services
06.2020 - 03.2022
  • Job duties include serving as liaison between child, homes, schools, family services, guidance clinics, courts, protective services, doctors, and other contacts to help children who face adversity
  • Maintain case history records and prepare reports
  • Consult with parents, teachers, therapists, and other personnel to determine causes of problem such as misbehavior, and to implement solutions
  • Develop and review services plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided
  • Ensure foster parent home always remain in compliance with DFPS standards
  • Liaised with clients to identify barriers and develop goals and action plans
  • Responded to crisis situations to deescalate and handle severe mental health and behavioral issues.
  • Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual client needs.

CHILDCARE ASSISTANT TEACHER

Raguet Child Care
08.2018 - 06.2020
  • Job duties include monitored students progress against goals and report findings to administrations
  • Maintain welcoming and nurturing spaces with well-organized classroom stations and materials
  • Built social, emotional, and behavioral skills in children through modeling and positive reinforcement
  • Trained new team members and focused on ways to exceed performance expectations.

INTERN

Harold's House, Alliance for Children, East Texas
08.2019 - 05.2020
  • Job duties include serving child victims of sexual and or physical abuse, minimizing their trauma through a team approach in a child friendly environment
  • Advanced knowledge and improved team support by learning functions of each staff roles
  • Boosted team efficiency with expert handling of all administrative support needs
  • Supported team with expert communication (both verbal and written), computer (All Microsoft Office), and organization skills
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Completed pre-intakes and case related work with little oversight.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.

Education

MASTER OF SCIENCE - HUMAN SCIENCE -

Stephen F. Austin State University
Nacogdoches, Texas
12.2022

BACHELOR OF SCIENCE - HUMAN DEVELOPMENT & FAMILY STUDIES, HUMAN HEALTH PERSPECTIVES -

Stephen F. Austin State University
Nacogdoches, Texas
05.2020

Skills

  • Case Management
  • Child/Family Advocate
  • Client recodkeeping
  • Strategic Planning
  • Employee Development
  • Skills specialist
  • Training and development
  • Microsoft Office
  • Problem-solving
  • Coordination

Certification

  • CERTIFIED IN MICROSOFT OFFICE
  • CERTIFIED IN CPR/AED/FIRST AID
  • CERTIFIED IN BLOODBORNE PATHAGENS
  • CERTIFIED IN TRAUMA INFOMED CARE

Timeline

Assistant Director/Compliance Officer

Lotts of Learning Academy
03.2022 - Current

Mental Health Skills Specialist

GDI Enterprises
01.2022 - Current

LEAD CASE MANAGER

Ascension Child and Family Services
06.2020 - 03.2022

INTERN

Harold's House, Alliance for Children, East Texas
08.2019 - 05.2020

CHILDCARE ASSISTANT TEACHER

Raguet Child Care
08.2018 - 06.2020

MASTER OF SCIENCE - HUMAN SCIENCE -

Stephen F. Austin State University

BACHELOR OF SCIENCE - HUMAN DEVELOPMENT & FAMILY STUDIES, HUMAN HEALTH PERSPECTIVES -

Stephen F. Austin State University

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