Summary
Overview
Work History
Education
Skills
Training
Certification
CAREER HISTORY
Timeline
Generic

Megan Wiltz

Texas City

Summary

I’m a Self-motivated and dependable individual with good work ethic and outstanding customer service skills. A committed hard worker that takes pride in handling difficult situations and problem-solving,with solid background in forklift operation, effectively managing material handling and warehouse logistics. Proven track record of maintaining safety standards and ensuring efficient workflow. Demonstrated ability in operating various forklift models and adhering to safety

Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.

Industrious Forklift Operator trained in all aspects of shipment inspections and transportation. Versed in using scanners and warehouse management systems (WMS) to promote safe and on-time shipment and delivery. Strong and robust individual comfortable lifting up to 100 pounds and operating all job-related equipment such as shrink wrap machines.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Forklift/Warehouse

NAL
01.2015 - 08.2021
  • Served customers by selling products and services and meeting customer needs
  • Serviced existing accounts and established new accounts
  • Planned and organized a daily work schedule
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Customer Service/Forklift Operator

Sam's Club
03.2021 - 12.2023
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.

Cashier Team Lead

Chevron
04.2010 - 05.2014
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Forklift Operator

Amazon
12.2023 - 01.2025
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.

Education

High School - undefined

Lafayette High School
Lafayette, LA

Skills

  • Dependable
  • Customer Service
  • Energetic
  • Food Service
  • Leader
  • Accountable
  • Motivated
  • Negotiation and Closing
  • Relationship Building
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Training

  • Ser Jobs for Progress-Houston, TX
  • Job Readiness Training
  • Forklift Operator Certification

Certification

Forklift Operator License

CAREER HISTORY

  • Server Katies Seafood House Galveston Tx
  • Server Salsas Mexican Restaurant Galveston Tx
  • Sales Direct Sales Houston Tx
  • Sales Associate Walmart Houston Tx

Timeline

Forklift Operator

Amazon
12.2023 - 01.2025

Customer Service/Forklift Operator

Sam's Club
03.2021 - 12.2023

Forklift/Warehouse

NAL
01.2015 - 08.2021

Cashier Team Lead

Chevron
04.2010 - 05.2014

High School - undefined

Lafayette High School
Megan Wiltz