Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Winch

Bucyrus,OH

Summary

Resourceful cooperative employee known for productivity and efficiency in task completion. Possess specialized skills in project management, teamwork, and adaptive learning. Excel using communication, problem-solving, and time management to achieve goals. Excels in efficient communication multi-tasking.

Overview

9
9
years of professional experience

Work History

Optometric Technician

Ohio Eye Associates
Mansfield, OH
10.2024 - Current
  • Assisted optometrists with patient eye exams, ensuring accurate diagnosis and optimal patient care.
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Utilized electronic health record systems for accurate and efficient patient data management.
  • Ensured that all medical equipment was functioning properly before use.
  • Promoted healthy vision by counseling and educating patients.
  • Administered and interpreted tests for glaucoma screening and retinal health.
  • Educated patients on contact lens care, insertion, removal, and hygiene practices.
  • Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
  • Assisted in minor surgical procedures such as corneal foreign body removal.
  • Communicated with patients to obtain and document medical histories.
  • Performed administrative duties such as scheduling appointments and filing paperwork.

Veterinary Assistant

Bucyrus Veterinary Services
Bucyrus, OH
02.2024 - 09.2024
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Cleaned and sterilized exam rooms between appointments.
  • Maintained accurate medical records of all patients.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Administered immunizations and treatments following veterinarian instructions.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Advised clients on animal care, nutrition and behavior problems.
  • Collected fluids from animals for laboratory testing.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
  • Documented and tracked treatment activities.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Trained new veterinary staff on office procedures and requirements.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
  • Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
  • Responded promptly to emergency calls after hours.
  • Provided detailed patient care instructions to pet owners.
  • Educated clients on proper animal health care routines.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
  • Provided emotional support to pet owners during difficult times.
  • Obtained information and history from clients to maintain medical charts.
  • Assisted veterinarians in examining animals.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Operated radiographic and ultrasound equipment.
  • Delivered attentive, courteous service to promote overall patron satisfaction.

Inside Sales Representative

Nucor Steel
Marion, OH
08.2023 - 02.2024
  • Leveraged computer system to input customer orders and pricing information.
  • Utilized CRM software to track sales progress and communicate with team members.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
  • Delivered superior customer support to improve account retention rate.
  • Developed and maintained strong relationships with existing clients to ensure repeat business.
  • Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
  • Managed multiple sales projects simultaneously and met deadlines.
  • Researched customer needs and preferences to identify opportunities for new business.
  • Followed up on pending orders and inquiries in a timely manner.
  • Coordinated with logistics team to ensure timely delivery of products to customers.
  • Assisted in resolving customer complaints in a prompt manner.
  • Contributed ideas for improving internal processes related to sales operations.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.

Production Line Worker

Nucor Steel
Marion, OH
10.2022 - 08.2023
  • Identified defective products during quality assurance inspections.
  • Adjusted machine settings to optimize production efficiency.
  • Performed routine maintenance on production equipment.
  • Participated in team meetings to discuss production goals and improvements.
  • Reduced hazards and risks by conducting daily inspections on cranes and rigs.
  • Verified that all safety devices are functioning properly before each shift.
  • Operated mobile crane and moved materials to various locations.
  • Reported any mechanical problems or malfunctions immediately so they can be addressed promptly.

Medical Assistant

Avita Health System
Galion, OH
02.2016 - 10.2022
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared treatment rooms for patient examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Incorporated outside records into charts and EHR.
  • Educated staff on proper safety protocols in order to prevent workplace injuries and illness.
  • Maintained up-to-date records of employees' medical histories, illnesses, treatments and vaccinations.
  • Advised employers on environmental exposures which may have an effect on employee's health.
  • Provided patient care by conducting hearing screenings and assessments.
  • Prepared specimen samples for laboratory analysis according to established guidelines and protocols.
  • Calibrated equipment used in performing tests on a regular basis.
  • Collected urine samples from individuals for drug testing purposes.
  • Educated patients on proper breathing techniques for performing spirometry tests.

Education

High School Diploma -

Colonel Crawford High School
Bucyrus, OH
06-2009

Skills

  • Customer education
  • Appointment scheduling
  • Promotional support
  • Positive and professional
  • Problem-solving
  • Task prioritization
  • Conflict resolution
  • Decision-making
  • Reading comprehension
  • Order processing
  • Data entry
  • Money handling
  • Customer satisfaction measurement
  • Follow-up skills
  • Customer service
  • Time management
  • Attention to detail
  • Patient assessment

References

References available upon request.

Timeline

Optometric Technician

Ohio Eye Associates
10.2024 - Current

Veterinary Assistant

Bucyrus Veterinary Services
02.2024 - 09.2024

Inside Sales Representative

Nucor Steel
08.2023 - 02.2024

Production Line Worker

Nucor Steel
10.2022 - 08.2023

Medical Assistant

Avita Health System
02.2016 - 10.2022

High School Diploma -

Colonel Crawford High School

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