Dynamic and Results-Driven Director with over a decade of experience in talent acquisition and people management. Demonstrated success in developing and executing strategic recruitment initiatives to attract top-tier talent. Skilled in leading high-performing teams, optimizing processes, and cultivating strong stakeholder relationships. Exceptional communicator with a talent for identifying and nurturing high-potential candidates. Committed to leveraging expertise in recruitment and talent management to drive organizational success and foster a culture of excellence.
Overview
12
12
years of professional experience
Work History
Administrative Director, Search Solutions
WittKieffer
11.2023 - Current
Organizational Leadership: Led a team of 64 individuals, including 4 managers, across various markets. Developed and implemented strategic performance and capacity planning, standardized processes, and scalable goals to drive team growth and support. These initiatives enhanced organizational efficiency and fostered a high-performance culture.
Collaborated with Executive Leadership: Worked with the Executive Leadership Team and Senior Partners to understand search needs and goals, tailoring solutions to meet specific requirements.
Designed Structured Interview Process: Developed standardized interview questions, evaluation criteria, and scoring rubrics, resulting in effective scaled hiring for the organization.
Executive Sponsor for Global Standardization Programs: Championed the implementation of best practices and processes firm-wide.
Implemented Employee Development Programs: Designed and executed programs to enhance skills and foster career growth, leading to increased employee engagement and retention.
Managed Budget and Resources: Optimized cost-effectiveness and maximized ROI for company-wide goals.
Utilized Data Analytics for Decision-Making: Leveraged data analytics and key performance indicators to drive decision-making and continuously improve talent management processes.
Key Contributor to System Development and Maintenance: Managed the development and maintenance of systems and tools to streamline processes and enhance the employee experience while ensuring data integrity and compliance.
Managed Facilities Operations: Oversaw all facilities operations, including decommissioning buildings and office moves, partnering with local vendors, property managers, and brokers across North America to execute and facilitate office management.
Collaborated with HR to Develop Performance Management Plans and Standards: Partnered with Human Resources to design and implement robust performance management frameworks. This initiative included establishing clear performance metrics, creating comprehensive evaluation processes, and setting organizational standards to enhance employee productivity and development. These efforts resulted in a more structured and effective performance management system, aligning with the organization’s strategic objectives.
Recruiting Operations Consultant
The Boys & Girls Club of the Peninsula
07.2023 - 11.2023
Developed and Implemented New Interview Process: Created and standardized recruiting processes, interview training, candidate experience protocols, interviewer engagement expectations, sourcing/recruiting strategies, tracking systems, interview questions and assessments across 12 focus areas, debrief processes, reference-check procedures, batch day operations, and data reporting metrics to support the hiring of 6 senior-level roles.
Collaborated with Chief People Officer: Partnered with the Chief People Officer to implement the new processes, successfully sourcing 250 candidates, conducting 106 prescreens, scheduling over 90 interviews, and leading 6 debrief sessions, resulting in the hiring of all roles within a 6-week timeline.
Managed Change and Tracking Systems: Created and managed a new tracking system in the absence of an ATS, supporting the full life-cycle of 80 open roles across 28 sub-functions. Ensured data aggregation was clean, clear, and minimized the risk of data misrepresentation for all stakeholders.
Adapted to Changing Priorities: Demonstrated analytical thinking and task prioritization skills by adapting to changing project priorities and job specifications, successfully sourcing and hiring 3 additional roles for cross-functional teams.
Enhanced Reporting and Stakeholder Engagement: Developed and implemented weekly data reporting for all recruiting activities, distributed to C-Suite members and hiring managers to build stakeholder engagement and awareness for all open roles.
Recruiting Coordination & Operations Manager
Meta (formally Facebook)
10.2019 - 11.2022
Established and Scaled Business Leadership Candidate Experience Team: Created and scaled the first centralized team in North America, hiring and onboarding 35 individual contributors, one supporting manager, and two assignment managers. Responsibilities included strategic alignments and change management across 30 complex recruiting groups, executing 98% of Meta’s revenue.
Strategic Partnership with Executive Leadership: Collaborated closely with Executive Recruiting Directors and VPs on business strategy, organizational structure/restructure, and candidate experience strategy.
Executive Sponsor for Global Standardization Framework: Led the Global Leadership Candidate Experience Standardization Framework, standardizing processes across all candidate experience functions globally. This included recruiting partnership expectations, hiring manager partnership expectations, administrative partnership expectations, queue process standardization, and batch process standardization.
Leadership Mentorship and Development: Mentored 4 leaders and participated quarterly as a keynote speaker for small group development sessions and new hire onboarding.
Data Training and Analytics: Developed and delivered data training for 16 leaders within leadership candidate experience, focusing on dashboards to drive data aggregation and analysis.
Diversity, Equity, and Inclusion Initiatives: Created the Diversity, Equity, and Inclusion Talking Series for leadership candidate experience, facilitating monthly sessions for 100+ coordinators to share their experiences.
Meta Assignment Manager
Meta
04.2016 - 10.2019
Managed Recruiting Scheduler Contractors: Oversaw the performance and operations of 10 recruiting scheduler contractors throughout tenure.
Established Operational Efficiency: Developed and maintained day-to-day operations to ensure team performance.
Strategic Alignment and Scaling: Aligned and scaled team activities based on business needs.
Delivered Timely Information: Provided timely and actionable information to effectively manage high-volume assignments.
Feedback Collection and Progress Tracking: Collected feedback and tracked assignments to assess progress towards goals.
Recruiting Coordination & Operations Specialist
Meta
01.2015 - 10.2019
Managed High-Volume Scheduling and Cross-Functional Partnerships: Oversaw high-volume scheduling and maintained strong candidate experiences across Business Recruiting.
Interviewed and Onboarded New Hires: Conducted interviews and onboarded new hires for the entire organization while managing 3 contractors.
Employment Brand Initiatives: Served as the point of contact for Employment Brand Initiatives within Business Recruiting.
Recruiting Standardization Consultant: Collaborated with key stakeholders on the Global Marketing Solutions Partnerships pipeline, driving initiatives across hiring team support, interview training, and candidate experience.
Global Recruiting Process Discovery Project: Contributed to the project that scaled efficiencies based on the 2018 Deloitte audit.
Data Tracking and Analysis: Tracked and analyzed reports to identify areas for improvement.
Mentorship and Training: Mentored and trained employees to maximize team productivity.
Education Programs Specialist & Youth Development Program Manager
San Francisco 49ers
05.2012 - 01.2015
Developed and Scaled Youth Education Programs: Created and expanded the 49ers Youth Education Programs, supporting daily field trips to Levi’s Stadium for over 35,000 students annually.
Logistics Management: Oversaw all logistics before, during, and after the education program events.
Contractor Supervision: Managed a team of 10 contractors responsible for executing daily education programs.
Play60 Initiative Expansion: Supported and scaled the Play60 Initiative, providing on-site school experiences for 10,000 students involving 49ers staff and players.
Game-Day Experience Coordination: Organized game-day experiences for children and their families from at-risk communities.
Budget Management and Reporting: Managed the educational program budget and prepared monthly financial reports.
Administrative Support: Answered phones and maintained school records for the education department.
Education
Certification - Diversity, Equity, and Inclusion
Cornell University
09-2024
Bachelor of Science - Political Science
Santa Clara University
Santa Clara, California
06-2011
Bachelor of Arts - Communication Studies
Santa Clara University
Santa Clara, California
06-2011
Skills
Talent Acquisition
Recruitment Strategy
Operational Efficiency
People Management
Stakeholder Engagement
Interviewing and Assessment
Diversity & Inclusion
Data Analysis
Program Management
Strategic Analysis & Process Building
Hiring & Coaching
Change Management
Risk Analysis & Prioritization Planning
Communication
Timeline
Administrative Director, Search Solutions
WittKieffer
11.2023 - Current
Recruiting Operations Consultant
The Boys & Girls Club of the Peninsula
07.2023 - 11.2023
Recruiting Coordination & Operations Manager
Meta (formally Facebook)
10.2019 - 11.2022
Meta Assignment Manager
Meta
04.2016 - 10.2019
Recruiting Coordination & Operations Specialist
Meta
01.2015 - 10.2019
Education Programs Specialist & Youth Development Program Manager
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media