Megan Wong
San Francisco,California
Summary
Worked in the food industry and has customer service experience. Graduated from California College of the Arts with a Bachelor's in Fine Arts in Photography.
Overview
5
5
years of professional experience
Work History
Bakery Assistant
Raison D'etre Bakery
South San Francisco
01.2017 - 08.2020
- Assisted in daily baking operations, ensuring product quality and adherence to recipes.
- Prepared and measured ingredients for a variety of baked goods, enhancing efficiency in production processes.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
- Collaborated with team members to optimize workflow and reduce downtime during busy shifts.
Starbucks Barista
STARBUCKS COFFEE COMPANY
San Francisco, CA
06.2021 - 06.2022
- Prepared and served beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work areas in compliance with health and safety standards.
- Operated espresso machines and brewing equipment efficiently, ensuring high-quality beverage preparation.
- Assisted customers with menu selections, providing recommendations based on individual tastes and dietary needs.
- Collaborated with team members to streamline service during peak hours, enhancing overall customer experience.
- Participated in training sessions to improve knowledge of coffee products and enhance service skills.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed inventory levels by restocking supplies and reporting shortages to ensure operational efficiency.
Education
Bachelor of Arts - Photography
California College of The Arts
San Francisco 05-2026
High School Diploma -
Sterne School
San Francisco, CA06-2022
Skills
- Problem-solving
- Barista
- Product Fulfillment
- Sales
- Decision-making
- Safe food handling practices
- Digital photography
- Retouching and color correction in Digital Editing
- Darkroom film development
- Teamwork and collaboration
- Customer service
- Excellent communication
Timeline
Starbucks Barista
STARBUCKS COFFEE COMPANY
06.2021 - 06.2022
Bakery Assistant
Raison D'etre Bakery
01.2017 - 08.2020
Bachelor of Arts - Photography
California College of The Arts
High School Diploma -
Sterne School