MEGAN WOOD
Topeka
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
4
4
years of professional experience
Work History
Brand Associate
Old Navy
Topeka, KS
03.2024 - Current
- Ask customers if they need any help and assist them with it
- Check out customers
- Process and run the fitting room
- Package and ship from the store and buy online pickup in-store (BOPIS)
- Pull in-stock items
- Complete the closing list provided
Crew Leader
Cold Stone Creamery- Paul and Tim Houser
Topeka, KS
06.2022 - 07.2023
- Help and respond to customers to what they need
- Make sure the mix-ins are restocked
- Make sure the ice cream is made
- Restock ice cream when needed
- Make sure the store is clean and organized before closing the store
Education
BBA Marketing
Washburn University
05-2028
Skills
- Verbal and written communication
- Teamwork and collaboration
- Adaptability and flexibility
- Creative thinking
- Reliability
- Store promotions
- Customer service
- Problem-solving abilities
Timeline
Brand Associate
Old Navy
03.2024 - Current
Crew Leader
Cold Stone Creamery- Paul and Tim Houser
06.2022 - 07.2023
BBA Marketing
Washburn University