Detail-oriented and highly organized Regional Coordinator with 10+ years of experience supporting leadership and managing multi-region operations. Skilled in reporting, workforce coordination, event planning, and employee development.
Overview
12
12
years of professional experience
Work History
Regional Coordinator
PNC Bank
Canton, OH
04.2018 - Current
Support administrative operations across three regions
Partner with leadership on business needs and initiatives
Plan and execute events from start to finish
Prepare and distribute reports across multiple business lines
Process invoices and manage financial documentation
Coordinate scheduling and staffing needs
Track time, attendance, and PTO for 200+ employees
Assist with onboarding and job requisitions
Serve as key communication contact across regions
Managed communication between branches and corporate teams effectively.
Developed training materials for staff on operational best practices.
Facilitated meetings to align regional goals with company objectives.
Analyzed workflow processes to identify areas for improvement.
Collaborated with management on strategic planning and resource allocation.
Coordinated with the corporate office on regional initiatives, budgeting and resource allocation.
Organized training sessions for staff members to improve their skills and knowledge of company policies and procedures.
Ensured compliance with all applicable laws, regulations, policies, and procedures related to operations.
Teller Lead
PNC Bank
Akron , OH
02.2014 - 04.2018
Coached and trained new tellers across the region
Managed cash shipments and served as branch vault holder
Acted as ATM custodian ensuring accuracy and compliance
Performed daily cash balancing and maintained financial controls
Processed customer transactions accurately and efficiently.
Assisted customers with account inquiries and service requests.
Maintained cash drawer integrity through regular balancing.
Educated clients on banking products and services available.
Handled customer complaints with professionalism and care.
Operated banking software for transaction processing and reporting.
Ensured compliance with bank policies and regulatory standards.
Maintained confidentiality of all customer records and information according to company policies.
Built and maintained client relationships through quality, personalized interactions.