Summary
Overview
Work History
Education
Skills
References
Timeline
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Megan Woods

Akron,Ohio

Summary

Detail-oriented and highly organized Regional Coordinator with 10+ years of experience supporting leadership and managing multi-region operations. Skilled in reporting, workforce coordination, event planning, and employee development.

Overview

12
12
years of professional experience

Work History

Regional Coordinator

PNC Bank
Canton, OH
04.2018 - Current
  • Support administrative operations across three regions
  • Partner with leadership on business needs and initiatives
  • Plan and execute events from start to finish
  • Prepare and distribute reports across multiple business lines
  • Process invoices and manage financial documentation
  • Coordinate scheduling and staffing needs
  • Track time, attendance, and PTO for 200+ employees
  • Assist with onboarding and job requisitions
  • Serve as key communication contact across regions
  • Managed communication between branches and corporate teams effectively.
  • Developed training materials for staff on operational best practices.
  • Facilitated meetings to align regional goals with company objectives.
  • Analyzed workflow processes to identify areas for improvement.
  • Collaborated with management on strategic planning and resource allocation.
  • Coordinated with the corporate office on regional initiatives, budgeting and resource allocation.
  • Organized training sessions for staff members to improve their skills and knowledge of company policies and procedures.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to operations.

Teller Lead

PNC Bank
Akron , OH
02.2014 - 04.2018
  • Coached and trained new tellers across the region
  • Managed cash shipments and served as branch vault holder
  • Acted as ATM custodian ensuring accuracy and compliance
  • Performed daily cash balancing and maintained financial controls
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and service requests.
  • Maintained cash drawer integrity through regular balancing.
  • Educated clients on banking products and services available.
  • Handled customer complaints with professionalism and care.
  • Operated banking software for transaction processing and reporting.
  • Ensured compliance with bank policies and regulatory standards.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Built and maintained client relationships through quality, personalized interactions.

Education

Bachelor of Arts - Communication Studies

Kent State University

Skills

  • Reporting and analysis
  • Compliance management
  • Staff training and development
  • Effective communication
  • Problem solving
  • Time management
  • Strategic planning
  • Attention to detail

References

References available upon request.

Timeline

Regional Coordinator

PNC Bank
04.2018 - Current

Teller Lead

PNC Bank
02.2014 - 04.2018

Bachelor of Arts - Communication Studies

Kent State University
Megan Woods