Megan Woodyard
Lindsborg
Summary
Background includes extensive experience in package sorting and freight handling, utilizing equipment for efficient operations. Successfully assisted in training staff on package handling processes while ensuring compliance with safety regulations. Proven capability in managing inventory and maintaining accurate data entry related to package movements. Experience in customer service within retail environments contributes to effective communication and teamwork in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Package Handler
FedEx Ground
Salina
04.2018 - Current
- Sorted packages for efficient distribution to delivery trucks.
- Operated package scanning equipment to track shipments accurately.
- Loaded and unloaded freight from trucks and conveyor systems.
- Assisted in training new employees on operational procedures.
- Adhered to safety protocols while handling heavy packages regularly.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted in training new employees on package handling processes.
Assistant Manager
Yes Way
Lindsborg
07.2023 - 08.2024
- Assisted in daily operations and workflow management for retail convenience stores.
- Trained and mentored staff on customer service best practices and store protocols.
- Coordinated inventory management and stock replenishment processes effectively.
- Implemented promotional strategies to enhance product visibility and sales.
- Monitored store compliance with safety regulations and company policies consistently.
- Developed employee schedules to ensure adequate coverage during peak hours.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Senior Operations Administrator
FedEx Ground
Salina
08.2021 - 11.2023
- Coordinated schedules and resources to optimize workflow efficiency.
- Oversaw inventory management and ensured accurate supply levels.
- Managed daily operations and logistics for package processing and delivery.
- Resolved operational issues promptly to maintain service quality.
- Promoted high level of customer service to maintain client satisfaction.
- Resolved customer service inquiries related to operational matters in a timely manner.
- Trained, mentored and motivated employees to maximize team productivity.
Education
GED -
Salina Adult Education Center
Salina, KS07-2023
Skills
- Package sorting
- Freight handling
- Equipment operation
- Inventory management
- Employee training
- Logistics coordination
- Customer service
- Safety compliance
- Team leadership
- Data entry
- Heavy lifting
- Sorting packages
- Stacking packages
- Truck loading and unloading
- Label reading
- Pallet jack operation
- Package scanning
References
References available upon request.
Timeline
Assistant Manager
Yes Way
07.2023 - 08.2024
Senior Operations Administrator
FedEx Ground
08.2021 - 11.2023
Package Handler
FedEx Ground
04.2018 - Current
GED -
Salina Adult Education Center