Megan Wright

Experienced Senior Customer Success Manager with a passion for driving exceptional customer experiences and delivering measurable business value. Specializing in Customer Experience and Voice of Customer programs, with a proven track record of managing and growing portfolios of Mid-Market and Enterprise accounts. Expertise spans across various departments, including Customer Success, Sales, Support, Operations, Marketing, HR, and Business Systems. Excels in building strong relationships with customer stakeholders, developing strategic success plans, and collaborating with cross-functional teams to ensure alignment with customer goals. Recognized for ability to close incremental revenue, mitigate churn, and advocate for customers. Committed to helping businesses achieve their objectives through impactful engagements and strategic guidance.