Megan Douglas
Sarasota,FL
Summary
Dynamic and dedicated hospitality professional with 15 years of experience in various roles. Proven track record of delivering excellent customer service and enhancing guest satisfaction. Strong ability to work collaboratively in fast-paced environments while maintaining high standards of service. Extensive experience in planning and executing a diverse range of special events. Experienced in building strong client and professional relationships.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Food and Beverage Supervisor
Founders Group International
Myrtle Beach, South Carolina
08.2020 - Current
- Coordinated planning and execution of successful events, boosting facility revenue.
- Collaborated with clients to book and plan private events efficiently.
- Cultivated and maintained strong vendor relationships for operational success.
- Trained new employees on company standards and state regulations.
- Participated actively in food and beverage operations.
- Gained extensive experience in beverage service across various venues.
- Acquired comprehensive knowledge of golf course operations through diverse roles.
Server
Paula Deen's Family Kitchen
Myrtle Beach, SC
06.2016 - 06.2020
- Provided exceptional table service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed customer payments accurately.
- Maintained health code standards.
- Made and served alcoholic beverages guests.
- Trained new servers on procedures and company standards.
- Performed opening and closing duties
Education
Associate of Science - Human Services
Horry-Georgetown Technical College
Conway, SC 04.2018 - 12.2020
Skills
- Food and beverage expertise
- Customer engagement
- Banquet operations
- Sales techniques
- Team oriented
- Time management
- Multitasking
- Marketing proficiency
- Problem-solving
- Adaptability
Timeline
Food and Beverage Supervisor
Founders Group International
08.2020 - Current
Associate of Science - Human Services
Horry-Georgetown Technical College
04.2018 - 12.2020
Server
Paula Deen's Family Kitchen
06.2016 - 06.2020