Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Megan Yantes

Newark

Summary

Committed to delivering exceptional customer service with a strong emphasis on clear, empathetic communication and a patient-centered approach. Encouraging team member, self-motivated, care-focused.


Diligent Phlebotomy Technician student, proven proficiency in venipuncture, specimen collection, and proper handling to ensure accurate results and patient safety. Adept at providing clear, compassionate communication with patients to ease anxiety and ensure a positive experience. Skilled in collaborating with healthcare teams to maintain an efficient workflow while adhering to strict regulatory standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fast Food Server

The Wendy's Company
06.2024 - 10.2024

I played and mastered a number of roles at this job, I was mostly involved with customer service.


I worked as a greeter, order taker, a trainer, bagger, drink maker, and a sandwich maker.


This job was quite customer service based, I excel in working with people, I am personable and enjoy being able to help others, both co-workers and customers.

Fast Food Worker

Restaurant Brands International Inc
04.2023 - 12.2023

Similarly to my other past jobs, I was heavily involved with customer service at this job. I worked as a greeter, trainer, sandwich maker, bagger, order taker, and drink maker.



Sandwich Artist

Subway IP LLC
04.2021 - 11.2022

This job involved of face-to-face food and customer service. I was trained in almost all roles. I operated the cash register with careful accuracy, took orders, kept workplace clean, and organized, I learned effective multitasking, and to navigate a small space shared with co-workers, whilst keeping the service at an ideal speed.


This was my first job, and I learned a lot about my own workflow and truly serving people. I always prioritized efficient communication with customers, I've served people whilst having a language barrier, people with disabilities such as: blindness and deafness.


I made it a point to meet all customers' requests and held myself to a high standard of service at all times.

Education

High School Diploma -

C-tec
Newark, OH
12-2024

Skills

    Customer service

    Cleaning and sanitation

    Reliability

    Issue resolution

    Conflict resolution

    Hospitality and accommodation

    Positive attitude

    Listening skills

    Customer satisfaction

    Active listening

    Personable

Accomplishments

    Certified Phlebotomy Technician

    Certified in BLS (Basic Life Saving)

    Successful conflict resolution in workplace

Certification

  • Basic life saving
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Fast Food Server

The Wendy's Company
06.2024 - 10.2024

Fast Food Worker

Restaurant Brands International Inc
04.2023 - 12.2023

Sandwich Artist

Subway IP LLC
04.2021 - 11.2022
  • Basic life saving
  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

High School Diploma -

C-tec
Megan Yantes