Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Megan Yates

San Antonio,TX.

Summary

To utilize my knowledge of critical thinking skills, conflict resolution, and relationship building to pursue a career in customer service and account management in the healthcare industry.

Overview

6
6
years of professional experience

Work History

Registered Nurse

HCA
San Antonio, TX
09.2019 - Current
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies
  • Advocated for and strived to protect health, safety and rights of the patient
  • Sustained quality standards by performing routine medication audits, upholding internal and industry best practices
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.

Registered Nurse

TotalMed
Atlanta, GA
12.2020 - 08.2021
  • Help cultivate a hospital culture in which staff members and patients feel comfortable voicing questions and concerns, while contributing new ideas that improve patient health.
  • Highly organized and skilled at nurse orientation and training with strong written and verbal communication skills.
  • Strong ability to communicate across all levels of the health care organization and comfortable leading fact-finding discussions and problem resolution.
  • Leader in providing excellent customer service in a metrics driven environment.

Registered Nurse

Vanderbilt University
Nashville, TN
07.2018 - 08.2019
  • Provided excellent customer service as a part of an interdisciplinary team
  • Excelled in a fast paced, metrics driven, environment reaching all goals and exceeding deadlines
  • Used problem solving and out of the box thinking to overcome workplace challenges.

Operations Intern

Sensor Concepts Inc
Livermore, CA
05.2015 - 12.2016
  • Facilitated all warehouse operations (work order fulfillment, warehouse inventory, PO order corrections)
  • Meticulous documentation review of sensitive and classified information for the department of defense
  • Worked in a fast paced office environment providing excellent customer service for a start up company

Education

Bachelor of Science - Nursing

University of Kansas
05.2018

Skills

  • Time management
  • Conflict resolution
  • Communication
  • Organization
  • Flexible and Adaptable
  • Self-Motivated

Timeline

Registered Nurse

TotalMed
12.2020 - 08.2021

Registered Nurse

HCA
09.2019 - Current

Registered Nurse

Vanderbilt University
07.2018 - 08.2019

Operations Intern

Sensor Concepts Inc
05.2015 - 12.2016

Bachelor of Science - Nursing

University of Kansas