Megan Yepremian
Mission,CA
Summary
A motivated and driven Medical Spa Receptionist offering valuable contributions in all facets of administrative activities derived from a diverse, four-year background in scheduling, checking patients in and out, and specializing in overall satisfaction of patients/clients. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
7
7
years of professional experience
Work History
General Assistant Manager
Liana Chin
03.2022 - Current
- Supported daily operations, ensuring smooth workflow and increasing overall productivity
- Supported customer service efforts when needed addressing concerns or requests professionally
- Accurately operated cash register to process customer payments
- Cultivated warm relationships with regular customers
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Processed customer service orders promptly to increase customer satisfaction
- Trained new team members by relaying information on company procedures and safety requirements
Sales Associate
Bella Blanda
03.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
Receptionist for Internal Medicine Group
Dr. Holt
10.2019 - 03.2022
- Answering phones
- Taking messages
- Contacting doctors
- Assisting with schedules
- Acting as liaison between physicians and medical records department
- Resolved problems
- Improved operations
- Provided exceptional service
Receptionist/Patient Coordinator
Dr. Manvelyan
09.2017 - 09.2019
- Answering phones
- Making appointments
- Taking payments over the phone
- Confirming appointments
- Taking patients in
- Checking patients in and out
- Selling products
- Managed multiple tasks
- Met time sensitive tasks
Education
Bachelor of Science in Nursing -
West Coast University
Anaheim, CA01.2026
Associate of Arts - Sociology
Glendale Community College
Glendale, CA06.2021
Skills
- Account management
- Daily work flow improvement
- Sales Expertise
- Inventory Management
- Relationship Building
- Payment scheduling and collection
- Computer proficiency
- Collaboration and teamwork
- Calendar and appointment management
Languages
English
Native or Bilingual
Armenian
Professional Working
Timeline
General Assistant Manager
Liana Chin
03.2022 - Current
Sales Associate
Bella Blanda
03.2022 - 12.2022
Receptionist for Internal Medicine Group
Dr. Holt
10.2019 - 03.2022
Receptionist/Patient Coordinator
Dr. Manvelyan
09.2017 - 09.2019
Bachelor of Science in Nursing -
West Coast University
Associate of Arts - Sociology
Glendale Community College
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