Megan Zeien
Mount Pleasant,Michigan
Summary
Motivated Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning. Expertise in goal setting and active listening.
Overview
5
5
years of professional experience
Work History
Mid Mentor
Mid Michigan College
03.2023 - Current
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Evaluated transfer credit and degree requirements, streamlining the process for incoming transfer students.
Election Inspector
Isabella County
11.2022 - Current
- Improved overall voter experience by providing clear instructions and guidance during the voting process.
- Maintained an organized polling location for efficient voter flow and reduced wait times.
- Managed confidential voter information with care, maintaining privacy and security throughout the election process.
Student Services Specialist - Records and Registration
Mid Michigan College
01.2022 - 03.2023
- Enhanced student support services by implementing efficient processes and streamlining communication channels.
- Recorded and evaluated college transcripts.
- Assisted the Dual Enrollment team with registering students, managing the Dual Enrollment inbox, tracking and filing high school transcripts.
- Handled cashiering for payments.
- Processed MTA Reviews, Program of Study Changes, Reverse Transfers, Non-Traditional Credit, and Substitutions and Waivers.
Work Study - Admissions
Mid Michigan College
09.2019 - 12.2021
- Provided exceptional customer service, addressing inquiries from students, faculty, and staff promptly and professionally.
- Lead campus tours at the Mount Pleasant Campus.
- Answered inbound phone calls directed to Mid Michigan College.
- Assisted Admissions, Mid Mentors, and Financial Aid staff.
Education
Bachelor of Business Administration - Management
Northwood University
Midland03.2023
Associate of Arts - Business Studies Transfer
Mid Michigan College
Mount Pleasant, MI12.2021
High School Diploma -
Beal City High School
Mount Pleasant, MI05.2019
Skills
- Excellent oral and written communication
- Proficiency in MS Office, Colleague and Self Service
- Higher education practices knowledge
- Collaborative mindset
- Student Development
- Knowledge of academic policies
Timeline
Mid Mentor
Mid Michigan College
03.2023 - Current
Election Inspector
Isabella County
11.2022 - Current
Student Services Specialist - Records and Registration
Mid Michigan College
01.2022 - 03.2023
Work Study - Admissions
Mid Michigan College
09.2019 - 12.2021
Bachelor of Business Administration - Management
Northwood University
Associate of Arts - Business Studies Transfer
Mid Michigan College
High School Diploma -
Beal City High School
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